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Larry H. Miller Volkswagen Avondale - Service Center

Avondale, AZ

4.6
335 Reviews

335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center

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July 21, 2024

Mike is an excellent service advisor! Car was done on time was very thorough inspections. More

by wbennett16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
June 27, 2024

I had an insurance claim with GEICO that my car was stolen and recovered by police and we took the vehicle Volkswagen in Avondale my serice advisor was Barbara which has retired 2 months ago I was sup More

by Priscilla Onica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Halsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Jul 15, 2024 -

Larry H. Miller Volkswagen Avondale responded

Hi, Priscilla; thank you for taking the time to leave a review. I am truly sorry for the difficulties you faced with your insurance claim and the delays in communication and service. This is not the standard we strive to uphold. If we have not discussed this personally by the time that you find this response, please give me a call. I look forward to addressing your concerns and ensuring you receive the assistance you need. - Victor Tanori, General Manager, (480) 865-2058

Jul 16, 2024 -

Larry H. Miller Volkswagen Avondale responded

Hi, Priscilla; thank you for taking the time to leave a review. I am truly sorry for the difficulties you faced with your insurance claim and the delays in communication and service. This is not the standard we strive to uphold. If we have not discussed this personally by the time that you find this response, please give me a call. I look forward to addressing your concerns and ensuring you receive the assistance you need. - Victor Tanori, General Manager, (480) 865-2058

June 16, 2024

Are you guys idiot or you guys really trying to rip me off I spent $1800 because of the oil leak well I don’t xxxxen know what you guys fix and still the oil level is showing because you guys never fill t More

by Big RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Jun 19, 2024 -

Larry H. Miller Volkswagen Avondale responded

Ron, thank you for bringing this to my attention. I apologize for the inconvenience you experienced with your oil leak and transmission. It's concerning to hear about the issues you encountered, and I understand your frustration. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Matthew Norgard, Service Manager, 623-215-1651

Jun 29, 2024 -

Big RON responded

With the current trouble of Volkswagen I do believe that I shouldn’t be paying for this repair the oil leak I spent $1800 so how can I get this money back… this is serious issue problem of volks that I shouldn’t be getting penalize

June 16, 2024

People at the dealership are friendly, helpful, knowledgeable especially my service manager Mike Erickson who is the best. More

by Mirror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Erickson
June 15, 2024

Great service it was busy as expected for Saturday my car was done quick and they gave me a ride home when the car was being serviced More

by jeffreydulaney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
June 13, 2024

Jeremy assisted me today. He was able to get my car serviced without an appointment and completed in a timely manner. He went above and beyond! Excellent customer service! More

by coleytafoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 13, 2024

I have bought 3 cars from Larry Miller VW and I highly recommend them! They have the best team from service, sales and finance. More

by Ceceliamg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Spreitzer
June 12, 2024

Always excellent service and a really Knowledgeable service representative who takes great care of us every time More

by Jrfarhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lentz
June 12, 2024

Quick, efficient, and customer focused. The staff really goes out of their way to make you feel welcome. More

by Duxbelloram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ericks
June 11, 2024

Made my appointment the morning of, arrived on time, and was done in about an hour and a half. The associate helping me out was personable and helpful. More

by Rvanderbrug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Keys
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