Larry H. Miller Volkswagen Avondale - Service Center
Avondale, AZ
335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center
Charged $200 plus for work I may have not needed. When work prescribed did not fix the problem they decided to put in a new battery for me. They didn't charge me for the battery so I guess I ended up work prescribed did not fix the problem they decided to put in a new battery for me. They didn't charge me for the battery so I guess I ended up paying $200 for what did fix my problem, a battery. This is the first bad experience I have had here. I was very disappointed. More
everything was fine, service was good, price is around what was quoted, car was done on time, please make sure sales department doesn't contact me, service can be done thru email which is my preferred met what was quoted, car was done on time, please make sure sales department doesn't contact me, service can be done thru email which is my preferred method, otherwise no calls please. thx. More
Barbara is my go-to service advisor. I know when I arrange my service appointment with her, I will be treated with courtesy and concern. She is extremely knowledgable with regards to my vehicle and g arrange my service appointment with her, I will be treated with courtesy and concern. She is extremely knowledgable with regards to my vehicle and goes over and above keeping my informed as to the progress of my repairs. The only negative I have is directed more towards the dealership; in that no loaners were available to me, despite having my vehicle repair take two days. More
Barbara, The car is still very noisy and bumpy. It is Barbara, The car is still very noisy and bumpy. It is not a pleasant experience to drive the Jetta right now. It still needs to be fixed. If I n Barbara, The car is still very noisy and bumpy. It is not a pleasant experience to drive the Jetta right now. It still needs to be fixed. If I need to buy new tires, please call me to sell them to me! I also would like to have the window tinting changed. I believe my insurance will pay because the tint is scratched in the driver's line of sight. We should talk about this, too. Regards, Cyndy Kersztyn 623-877-7085 More
All the service and parts associates have been pleasant every appointment since I purchased my vehicle in 2007. VW has saved me hundreds of dollars over the years just because of their great warranty. Rece every appointment since I purchased my vehicle in 2007. VW has saved me hundreds of dollars over the years just because of their great warranty. Recenty Glen Bailey helped me two days in a row for warranty work and oil change. He was very friendly and knowledgable of the work that my vehicle needed. I dont plan on taking my vehicle anywhere else to get work done and I hope to keep it for a while. More
Barbara was very friendly and helpful. We drive 3 hours from Yuma to your dealership and were concerned about waiting for our car. We didn't even ask, when Barbara offered us a loaner car. Now that's ser from Yuma to your dealership and were concerned about waiting for our car. We didn't even ask, when Barbara offered us a loaner car. Now that's service! Then when our car was done, Barbara took the time to explain the work that was done and what to expect. She is very knowledgable about your product and we highly recommend Larry Miller VW to our friends and family. In fact you guys need to advertise in Yuma! More
Vehicle needs were addressed in a timely, professional manner commensurate with my expectations of the Larry Miller Volkswagen service department. I expect friendliness and great customer service and the manner commensurate with my expectations of the Larry Miller Volkswagen service department. I expect friendliness and great customer service and they did not disappoint. Thank you and keep up the great work! More
In no particular oder the service at LH Miller are fast In no particular oder the service at LH Miller are fast friendly professional. I could not put the above in a particular oder because these are e In no particular oder the service at LH Miller are fast friendly professional. I could not put the above in a particular oder because these are equally important points to me as a customer. Justin is always friendly, always professional and does his best to keep his clients informed on progress of service. All employees have a smile ready, should you happen upon them while waiting. The waiting area is comfortable and the complimentary coffe is appreciated. Being able to connect to the internet via your Internet cafe is a super plus as well. More
The employee's are friendly, the facility is nice, clean, fresh, up to date. The waiting area was very nice and comfortable. The only thing I would like to have changed was the selection of food offered to fresh, up to date. The waiting area was very nice and comfortable. The only thing I would like to have changed was the selection of food offered to customers. Bagels instead of donuts would have been a better choice. Overall I was very please with the dealership; the sales staff came by a few times and asked if there was anything we needed which was very nice, made me feel welcomed. More
I have been extremely happy, and satisfied every time I go to my dealership, whatever the reason. They are always cheerful, and more than happy to take care of their customers. Once you deal with them, y go to my dealership, whatever the reason. They are always cheerful, and more than happy to take care of their customers. Once you deal with them, you are never a stranger again. I feel I can call on them for any reason. I truly appreciate all the care I'm given. More