Larry H. Miller Volkswagen Avondale - Service Center

I Purchased a 2011 VW Jetta in June 2013 now less than 2 months later my car wouldnt start and the service department said if it is the battery i will need to pay $269 for a new one because warranty is 24 m months later my car wouldnt start and the service department said if it is the battery i will need to pay $269 for a new one because warranty is 24 months or 24k miles.. Right now i have 20k miles and the car was first Registered Jan 2011..He also stated that the new battery will come with 5year warranty my question is why wouldnt VW warranty the first battery up to 5 years...I was thinking about upgrading to a VW CC but that is NOT going to happen now due to the dealer not willing to work with me. More

you have a great dealership with helpful anf honest staff. always enjoy our services we get performed there. keep up the great work thank you, david p and heidi l barret staff. always enjoy our services we get performed there. keep up the great work thank you, david p and heidi l barrett More

Ms. Halsey was very cordial and business oriented. She identified and listed an item to be addressed that had been bothersome for me. The item was addressed and fixed without cost. The work was complete identified and listed an item to be addressed that had been bothersome for me. The item was addressed and fixed without cost. The work was completed by the time that I was told it would be. Coffee was good too. More

Helpful and excellent service. Timely respectful. Car wash clean and tires cleaned which was a surprise. Will return again. Great follow through and comfortable waiting area wash clean and tires cleaned which was a surprise. Will return again. Great follow through and comfortable waiting area More

I went to the dealership to have service to my bug.. I loved my bug but it was giving me alot of trouble lately and costing a lot of money.. Judith came up to me asking if i had seen the new bug.. I love loved my bug but it was giving me alot of trouble lately and costing a lot of money.. Judith came up to me asking if i had seen the new bug.. I love the new bug.... so i went in to fix my bug that was overheating and I walked away with a 2012 Jetta that has great warranty and great price.. Judith and her boss worked out a great plan for me. Now I feel totally safe and sound knowing that if something happens to my new car VW will fix it with no problems.. Even after I got the car Judith called me days later to see how it was going with my car... She was great and had me laughing and feeling good about my purchase... More

Every single time that we go to VW, Barb in service is simply a joy to work with. She is very courteous and professional. She even drove around with us so she can better understand what issues we're havin simply a joy to work with. She is very courteous and professional. She even drove around with us so she can better understand what issues we're having. She really is my favorite person at VW and I have recommended her to my family members. More

The day I scheduled my Jetta for it's 10,000 mile service, I got a flat tire. I called Justin, and he gave me the number for VW Roadside Service. The guy came out within an hour, and fixed the flat service, I got a flat tire. I called Justin, and he gave me the number for VW Roadside Service. The guy came out within an hour, and fixed the flat. I called Justin to ask if I could still bring the car in for service, he said yes, no problem. Erik was the one to check my car in, and he took a look at the tire, and said no problem, we will get that fixed for you. I used the VW shuttle for a ride home, the driver was personalble & professional. My car was ready well before I thought it would be, and Justin sent the shuttle to pick me up. I just thought this was an excellent service experience. Kudos to all! More

My check engine light came on, so I went straight to Larry Miller VW to get it checked. Eric got me in right away. Turns out, there was a part that needed to be replaced, so they replaced it on the spot Larry Miller VW to get it checked. Eric got me in right away. Turns out, there was a part that needed to be replaced, so they replaced it on the spot. I was in & out in about an hour and a half. Great customer service! More

it was just a 6000 mile check up the visit was very bland but i didnt expect any more than that the shuttle was very nice and coutrious but i didnt expect any more than that the shuttle was very nice and coutrious More

Everyone was so friendly. One man in service that I didn't get his name answered a question for me about something that solved a problem I had with the car. They had rolls to eat while waiting for the didn't get his name answered a question for me about something that solved a problem I had with the car. They had rolls to eat while waiting for the service to be done. Don, the shuttle driver took me to a close by retail store to shop while waiting and pointed out where a close by coffee shop was in case I got tired of shopping. He then picked me up in a very timely fashion when my car was done having its' 30,000 mile service. They had also washed my car when I picked it up. All in all, a very satisfying experience. Thank you to all at Larry Miller VW. Pam Schwenck More