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Larry H. Miller Volkswagen Avondale - Service Center

Avondale, AZ

4.6
335 Reviews

335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center

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August 24, 2024

Exelent workers and nice mechanics one word perfect nice place menagers are great and happy look More

by vlatko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

The service department is great. Keeps me abreast if all the things I need to keep my car rumminf at its peak. Always there to answer mt questions. I had great service. More

by lindasc176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ericks
August 14, 2024

I have purchased four vehicles from Larry Miller Volkswagon. LJ is the salesman I like to use. My regular assertive person, Barbara Halsey retired this year and I miss her. Today Aaron helped me. . More

by Bugsees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
August 12, 2024

I went to Larry Miller VW today for an oil change and Jeff was my service advisor. He made me aware of my vehicles condition and upcoming services recommended by VW. I have the peace of mind knowing that More

by Aleric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lentz
August 11, 2024

Good service, grateful to have received necessary information about the TDI emissions warranty. I think communication could be improved a little during progress and repair. More

by Ivan Ochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Keys, Erick
August 09, 2024

Service Staff Tony was great. Provided information on the service and the time it would be complete. Car was finished on time then he let me know what the results of the service More

by Phoenix
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony
August 06, 2024

Very short in comparison with other dealers. e.j. Toyota, Bill Luke or BMW camelback More

by Hector O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Erickson
Aug 09, 2024 -

Larry H. Miller Volkswagen Avondale responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Victor Tanori, General Manager, (480) 865-2058

Aug 10, 2024 -

Larry H. Miller Volkswagen Avondale responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Victor Tanori, General Manager, (480) 865-2058

Aug 10, 2024 -

Hector O responded

I believe that the representative who helped me was having a bad day since he was very short on his responses and kind of mean quite frankly. I inquired about my AC been weak and noise on driver window elevator and he immediately said that: quote ” have to leave car for 3 days just to be inspected since a hundred cars were already in before mine” even though I had an appointment with that reason as well at 1:30pm after the oil change appointment at 1:00pm. He Gave me the impression that VW’s are problematic cars.

August 05, 2024

Jeff at service was exceptional the whole experience was great I would recommend this service to anyone More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service representative
July 26, 2024

Can't say enough about LHM Service Department. These guys don't quit until they solve the problem. Specifically Aaron Keys and Technician Nick went the extra mile to determine my vehicle s issues More

by Bob Stratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Keys
July 25, 2024

Process of getting an appointment was fast and they got me in soon. A gentleman that helped Me provide me a ride home and back, and kept me updated on the process. I really appreciate it. More

by rconradb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hefner