Larry H. Miller Volkswagen Avondale - Service Center

service advisor I was very satisfied with the service and thanks to Michael Miller for his great customer service and all his help. He made sure I was very well tooke I was very satisfied with the service and thanks to Michael Miller for his great customer service and all his help. He made sure I was very well tooken care of and made everything run very smoothly for me. More

Overall great Besides living in yuma and having to drive there Justin was great! He helped answer all my questions and helped me feel like I was home. Besides living in yuma and having to drive there Justin was great! He helped answer all my questions and helped me feel like I was home. More

service Great service and communication. Will use again. Mike was exceptional he explained everything in good detail. Told me which repairs I needed now and Great service and communication. Will use again. Mike was exceptional he explained everything in good detail. Told me which repairs I needed now and the ones that could wait on. More

30000 mile check up As aalways, the experience was very positive. Making the appointment was easy, the staff got me checked in as soon as i arrived. the shuttle was avail As aalways, the experience was very positive. Making the appointment was easy, the staff got me checked in as soon as i arrived. the shuttle was available to take me to nearby shops and picked me up when my car was done. Everyone is always very friendly and professional and keeps me informed about anything they are doing with my car. More

10000 mile check up I am very happy that they let me drop it off when I was not busy and informed me that I could always drop off the night before and get a loaner. I am I am very happy that they let me drop it off when I was not busy and informed me that I could always drop off the night before and get a loaner. I am very happy with my VW More

Oil and Rattle Everything was great, just before i left my car my window chip was a quarter size, after i got it back, it was 5 inches. Everything was great, just before i left my car my window chip was a quarter size, after i got it back, it was 5 inches. More

quality of work is ok but not happy with communications. frequently i had to call back instead of receiving a follow-up call. once i was put on hold for 7 minutes and nobody came back. also, original diagno frequently i had to call back instead of receiving a follow-up call. once i was put on hold for 7 minutes and nobody came back. also, original diagnosis is often wrong and price ends up being double or triple of original quote, along with time it takes to fix it. eric is always very helpful and polite but prices are obviously way too high because 10-15% discount should be offered upfront to returning long-term customers, rather than at the end as a consolation for all the inconvenience. More

Talked with Eileen about my concerns regarding service charges being too high. She encouraged me to work with service professionals on pricing that was more comfortable for me to be able to have my car se charges being too high. She encouraged me to work with service professionals on pricing that was more comfortable for me to be able to have my car serviced at VW dealership. Very nice and encouraging. More

Honest about the work. Dealt with Barbara before, so when she reccomended Bryan Ballard, I trusted him. We had good, but relevant conversation about everything I wanted as well as my credit background when she reccomended Bryan Ballard, I trusted him. We had good, but relevant conversation about everything I wanted as well as my credit background helped us both look for positive viable option s. More

The service department did a great job, Toni is fantastic. She listened to my problem, made great recommendations and got me on my way, quickly. The parts team was great too. They helped me find fantastic. She listened to my problem, made great recommendations and got me on my way, quickly. The parts team was great too. They helped me find the parts I needed to get some fast repairs done for an upcoming trip. The building was clean and neat. Thanks! More