Larry H. Miller Volkswagen Avondale - Service Center

Great to work with! Service team is great to work with, everyone is very friendly, explains steps and processes of service. Got me in and out in no time. Service team is great to work with, everyone is very friendly, explains steps and processes of service. Got me in and out in no time. More

Customer service Service department has wonderful customer service. They are very accommodating. Completed service even though appointment scheduled did not go throug Service department has wonderful customer service. They are very accommodating. Completed service even though appointment scheduled did not go through on phone app. Received a follow up call to ensure excellent customer service . More

Jason kept me completely up to date as to the progress made. The entire service process was handled very nicely. Jason kept me up to date as to the progress and what all needed to be done once the car had been The entire service process was handled very nicely. Jason kept me up to date as to the progress and what all needed to be done once the car had been looked at. Overall expense was high, but I was expecting that. More

? I don't know what you are referring to. Service I was very satisfied with how I was taken care of. Rate it a 10. Barbara. Took real good care of me. I would highly recommend her. I was very satisfied with how I was taken care of. Rate it a 10. Barbara. Took real good care of me. I would highly recommend her. More

Customer Service Recently had the 40K mile service completed on my Passat TDI, I must say that Barb. is an ICON for customer service. From the time you schedule you a Recently had the 40K mile service completed on my Passat TDI, I must say that Barb. is an ICON for customer service. From the time you schedule you appointment to the time you leave the dealership. When you arrive Barb Halsey greets you by Name and knows you and your car. She informs you on what work will be performed on your car and answers any and all questions related to the service. Her customer focus in a big reason for my return patronage to this service department. The only area for iimprovement would be, with extent of service provided, when I inspected the engine compartment, I noticed the engine cover was dirty and dusty, i would have thought with the extent of work performed the engine compartment would have been cleaned or a minimum the engine cover at least wipped off. More

Friendly and Professional Barbara has always been very friendly and professional. Always helpful A very nice atmosphere at the dealership. Glad to see Mark back, a very n Barbara has always been very friendly and professional. Always helpful A very nice atmosphere at the dealership. Glad to see Mark back, a very nice person. More

Great Service The service was great, and I really appreciate how helpful Sandra was. She explained everything well, checked up with me frequently, and gave me sugg The service was great, and I really appreciate how helpful Sandra was. She explained everything well, checked up with me frequently, and gave me suggestions for the future visits. I really appreciate her time and effort to provide the best service. More

Service visit Prompt, courteous and professional! Friendly greeting, great customer service with hot coffee for us early risers. I would recommend LM VW because the Prompt, courteous and professional! Friendly greeting, great customer service with hot coffee for us early risers. I would recommend LM VW because the truly care for their customers automotive needs. More

Larry Miller Avondale Performance It's not difficult at all to characterize the performance of the maintenance staff at Larry Miller VW. From scheduling a service to the moment one's c It's not difficult at all to characterize the performance of the maintenance staff at Larry Miller VW. From scheduling a service to the moment one's car is dropped off until all work has been completed, I am always treated like royalty! Even Don, the shuttle car driver treats like I'm checking into the Hilton! John has been my recent service advisor and the same is true of him. He keeps me informed on the status of the job continually and he gives me the impression that he works hard to minimize costs and delays during the entire process. Lastly, the mechanics themselves seem to take great pride in their workmanship, Once all work has been completed my car is even cleaned up and washed sometimes even better than the local car washes can do! More

Overall good experience Jason my service guy was very informative about the different services required including explaining how often they were recommended. The service took Jason my service guy was very informative about the different services required including explaining how often they were recommended. The service took a little longer than originally quoted. More