Larry H. Miller Volkswagen Avondale - Service Center

Jetta 30k service The dealership is good but they were typical in dealing with us. We bought two cars there and the only problems me and my girlfriend had were paying The dealership is good but they were typical in dealing with us. We bought two cars there and the only problems me and my girlfriend had were paying ya the finders fee since I bought my car with my girlfriend getting the finders fee almost a year late. Also she canceled the extended warranty within a week but the dealership would not honor that until almost 4 months later and they said we could cance without penalty. She paid interest for over 4 months. The service area was why I gave 4 stars because of Kyle and the team. They take care of you and make you feel like one of the family. More

Excellent experience Tom took to make sure I was accommodated while I waiting for my key to be programmed. Everyone at the dealer was kind and friendly. Highly recommend L Tom took to make sure I was accommodated while I waiting for my key to be programmed. Everyone at the dealer was kind and friendly. Highly recommend Larry Miller Volkswagen to anyone. Thank you More

Service The service department is friendly and answers any questions or concerns you have. Kyle Smith always helps me get my VW bug back on the road. I purc The service department is friendly and answers any questions or concerns you have. Kyle Smith always helps me get my VW bug back on the road. I purchased my car from another used car dealership and it has had some difficulties. However, I know Kyle will make sure my car is diagnosed and fixed. More

Recall repair I called on Monday to setup an appointment. They were able to get me in the next day. They were pleasant when I arrived and helpful. They said my car I called on Monday to setup an appointment. They were able to get me in the next day. They were pleasant when I arrived and helpful. They said my car would be done by the end of the day and we’re actally done early. More

Passat Headlight Repair Kyle did a great job for us! He was very helpful and friendly. We had a headlight issues where it was sketchy if it would work or not and we were ab Kyle did a great job for us! He was very helpful and friendly. We had a headlight issues where it was sketchy if it would work or not and we were able to quickly get it repaired. More

Great Service Department All of the service people seem to be on the same page to efficiently get cars in and out as fast as they can. Great team. All of the service people seem to be on the same page to efficiently get cars in and out as fast as they can. Great team. More

Bad experience I have been a customer for 5years with this dealership this time I wasn’t really happy with advisor,Chad was my advisor but he was off this Friday so I have been a customer for 5years with this dealership this time I wasn’t really happy with advisor,Chad was my advisor but he was off this Friday so have no choice but to use Thomas platacz ,He’s horrible.I don’t think I will be back to this dealership! More

Knowledgeable associates With each visit, the services and repairs needed on my vehicle are clearly explained. I feel comfortable discussing the costs and priorities of the re With each visit, the services and repairs needed on my vehicle are clearly explained. I feel comfortable discussing the costs and priorities of the repairs/services, because I am not pressured or condescended to as a female client. I have been going to this dealership for over four years and have not yet had a problem with any repair or maintenance service. The loaner cars are great as well. More

2.5 hour wait for tire rotation Disappointed, just totally disappointed. There is no excuse to wait this long, given the lady that came in before us brought in two bottles of liquo Disappointed, just totally disappointed. There is no excuse to wait this long, given the lady that came in before us brought in two bottles of liquor for the service department and her service was done quickly. Sad really, used to be a great place, now excuses like “really” busy, “computer system problems”. We had to actually ask for our keys so we could leave. More

Very Professional Barbara is my Service Advisor. She’s been in the business all her adult lift and knows her cars and the business. Will continue to keep her as my go t Barbara is my Service Advisor. She’s been in the business all her adult lift and knows her cars and the business. Will continue to keep her as my go to person. More