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Larry H. Miller Volkswagen Avondale - Service Center

Avondale, AZ

4.6
335 Reviews

335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center

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July 13, 2018

Car not having power Service was great and my batter issues was fixed. However, after driving my car for a day, the check engine light went on. It wasn't on before I too More

by victor19leyba18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am glad to hear we could help with the issues you were having and provide such great service for you. Please feel free to come back in and see us anytime if you have any more concerns! We will be happy to help. Have a great day. - Victor Tanori, General Manager

July 13, 2018

Great customer service I went into this dealership with a bad taste from camelback VW, they really had me regretting getting this Passat. But I went to Avondale Larry miller More

by Chentw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am thrilled to hear we could help better your experience and provide such great service for you. Thank you for your awesome recommendation and be sure to let us know if you need anything more in the future. - Victor Tanori, General Manager

July 12, 2018

Solid Courteous and no nonsense getting me in and out in a timely manner. Also got an Uber ride to make it easier. That’s all folks More

by Sevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Larry H. Miller Volkswagen Avondale responded

Sevy, I am pleased to hear that our team took such great care of you and you could take advantage of our complimentary Uber service. We appreciate you coming in to see us and leaving us this great review. Let us know if you need anything in the future. - Victor Tanori, General Manager

July 12, 2018

Customer service David has been very helpful with service and everyone is very honest and makes visiting the dealership easy. Also thank you for providing Uber for tr More

by Ashleybrown428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 12, 2018 -

Larry H. Miller Volkswagen Avondale responded

Ashley, it is a pleasure to hear that David could be so very helpful to you during your time with us and I am glad you could take advantage of our Uber service. Thank you for this kind review. If we can be of any more service to you, be sure to let us know and we will be happy to help. - Victor Tanori, General Manager

July 12, 2018

Service I had my 2012 Passat in for a CV Joint. All good there but my wife has issues with the passenger side mirror being loose. On one of her trips our son- More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dixon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Larry H. Miller Volkswagen Avondale responded

I can assure you that it would never be our intention to make someone feel like we were calling them liar, or did not believe them. I would invite you to reach out to me and we can discuss your wife’s visit with us further and see if we can help better her experience. We appreciate you bringing your 2012 Passat in to see us and for your feedback. I look forward to speaking with you. - Victor Tanori, General Manager, (480) 865-2058

July 12, 2018

Above and beyond Drove in and Jason listened and said sure we can help. I normally schedule an appointment but was on my way to work and thought I see... Jason even More

by DocOz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Larry H. Miller Volkswagen Avondale responded

It is a joy to hear that Jason and our team could get your vehicle in and take care of you when you visited us on your way to work. We appreciate you coming to see us and leaving this fantastic review. Be sure to let us know if we can be of any more help in the future. - Victor Tanori, General Manager

July 12, 2018

Service department Everyone was great and pleasant the service was perfect on time no long wait very kind to me. I feel that the crew should get a free lunch on Mondays More

by Mswhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and the other crew in the srecvice department didn’t get all their names but they made me feel like I was a good buddy of theirs
Jul 13, 2018 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to share about your great experience with Tom and our team. It is a pleasure to hear that you could feel like buddies with everyone and enjoy your time here. If we can do anything more for you in the future, do not hesitate to come back and see us again. - Victor Tanori, General Manager

July 11, 2018

Service Great customer service. Went through all my options and most recommended needs for the car and prices for all. The price quoted was what I paid. More

by Puppydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am glad to hear our team could provide such great customer service and help walk you through everything. We appreciate this wonderful review and if there is anything more we can do for you in the future, do not hesitate to come back and see us again. - Victor Tanori, General Manager

July 09, 2018

Service Department Excellent service. Barbara set up the appointment however another person took care of us on Saturday (gentleman). Convenient, courteous, and appropr More

by Ram's Silver Bullet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am so very pleased to hear you had an overall great experience with us when you came in. Thank you for taking the time to share with us about your time here. If there is anything else we can do for you in the future, be sure to let us know and we will be happy to help. - Victor Tanori, General Manager

July 09, 2018

Customer oriented Jason was very knowledgeable and friendly. Very customer oriented. Need more employees like him. Very relaxing while I waited for my car to be service More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Larry H. Miller Volkswagen Avondale responded

We appreciate you leaving us such a fantastic review, Shelly! It is a pleasure to hear that Jason took such great care of you and helped you have a nice relaxing visit with us. If there is anything else you should need in the future, be sure to let us know. - Victor Tanori, General Manager

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