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Larry H. Miller Volkswagen Avondale - Service Center

Avondale, AZ

4.6
335 Reviews
Call Service Center (480) 865-3991

335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center

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September 13, 2024

Thus is one of the best car dealership I have experienced. Very professional and courteous . Everyone that I spoke with was wonderful. I will let all my family and friends know about my experi More

by anthony_doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Spreitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 13, 2024

Great work, efficient and on time. Good knowledgeable personnel in service especially. Jeff Lentz very helpful too. More

by GENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lentz
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September 12, 2024

The people are friendly. The service is excellent. The per hour labor is too high. More

by dan.brown4782
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hefner
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September 10, 2024

4/2024 I waited over 3 hours just to get air in my tire. That was ridiculous. And I had an 8:30am appointment. I left at 11:30 am and because I got up and said I have a nother appointment at noon I have to More

by GGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
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Sep 13, 2024 -

Larry H. Miller Volkswagen Avondale responded

Guadalupe, thank you for taking my phone call today. Again, I am sorry for the delay with your oil change service. I do appreciate you letting me learn more about your experience so we can work on creating a better experience moving forward. If you need anything in the future, please feel free to reach out to me. Thank you. - Matt Norgard, Service Director

September 08, 2024

Aaron in the service department was very professional, kind, helpful, and he explained everything to me. More

by carlie.shillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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September 06, 2024

Great service! Explained the areas of concern that needed immediate attention. Overall the service was great! More

by Warigia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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September 06, 2024

Had a 930 appointment but waited 2 1/2 hours before our car was seen. More

by clankennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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Sep 14, 2024 -

Larry H. Miller Volkswagen Avondale responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please don't hesitate to reach out!

Sep 16, 2024 -

Larry H. Miller Volkswagen Avondale responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please don't hesitate to reach out!

September 03, 2024

Came in for recall service, Jeff was a great service advisor, recall was performed quickly and they gave me a ride to nearby shopping while I waited. Great service overall. More

by Jimbo GTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lentz
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August 31, 2024

Mike Erickson is great. Wouldn’t go to any other dealership. Very professional and understanding More

by contactbarnabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Erickson
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August 30, 2024

They were friendly and very helpful. I went in for an oil change they got my car in quickly and I was out in less time than expected. More

by koxford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hefner
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