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Larry H. Miller Volkswagen Avondale - Service Center

Avondale, AZ

4.6
335 Reviews

335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center

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February 18, 2020

Poot quality atrention,They left oil cap surroun ing, dirty and when they returned my vehicle, was not clean. If was said wanted carwashed and I m not happy More

by rem_zac
Recommend Dealer
No
Employees Worked With
Do not remember
Feb 24, 2020 -

Larry H. Miller Volkswagen Avondale responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure everything has been handled properly and that we did everything we could to ensure its cleanliness upon its return. I hope you’ll give me a call soon and we can get this sorted out together. - Matt Norgard, Service Manager, (623) 215-1651

February 06, 2020

Great service and organization overall. For AM shop repair cost dealership is about 20% higher than other acceptable AM shops in area. 10-15% reduction in prices likely warranted. Still, a very go More

by WGE
Recommend Dealer
Yes
Employees Worked With
Mike Erickson, service, excellent
Feb 07, 2020 -

Larry H. Miller Volkswagen Avondale responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle!- Victor Tanori, General Manager

February 02, 2020

Barbara, our service agent, was very professional and proficient as she addressed our concerns and needs. We will continue to recommend your service department to friends. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Larry H. Miller Volkswagen Avondale responded

Thank you for the 5-star review! We hope you'll continue to visit us in the future. - Victor Tanori, General Manager

January 24, 2020

Michael Abalos is the best! Overall, very honest up front and professional. Michael Provides the best service he ensure that I was satisfied with every step in the process. From when I first went into Larry More

by gbibbs
Recommend Dealer
Yes
Employees Worked With
Edgar Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Larry H. Miller Volkswagen Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Victor Tanori, General Manager

January 23, 2020

Truly a most pleasant service experience. The service team a Larry Miller Volkswagen represent their industry with the highest of integrity and craftsmanship. Barbara always offers a bright sm More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Victor Tanori, General Manager

January 21, 2020

Great service, Barb is always friendly, knowledgeable and keeps me posted on upcoming service needs. I would recommend this dealership to anyone looking for a great auto ownership experience. More

by dibricolby
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Victor Tanori, General Manager

December 06, 2019

Commitment to help One suggestion: Several service providers were not available due to leaving the company or on vacation. Could use more help there. Hire more excell More

by lfroehlich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your feedback, it is much appreciated. Be sure to let us know if you need anything else. - Victor Tanori, General Manager

December 02, 2019

Fantastic service- my service advisor Barbara made sure that I got the best deals for the service that my car needed, and explained everything extra that had to be repaired in a way that was easy to unders More

by Vdubgo
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Larry H. Miller Volkswagen Avondale responded

Thanks for coming to see us! We will be sure to pass along your review to Barbara! - Victor Tanori, General Manager

November 26, 2019

Perfectly Good DEF Pump Replaced I had a problem with the DEF system on my 2014 RAM Truck (less than 100,000 miles), and before taking it to LHM VW in Avondale I had my father's diese More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Carter
Dec 03, 2019 -

Larry H. Miller Volkswagen Avondale responded

Hello, thank you for reaching out and for expressing your concerns. We appreciate your support of our dealership and want to do everything we can to keep it. I would appreciate the opportunity to speak with you directly about your visit so that I may gather additional feedback. At your earliest convenience, please give me a call. Have a great rest of your day. - Victor Tanori, General Manager, (480) 865-2058

November 22, 2019

Mike and Kyle at Larry H. Miller were grate and help me with getting my car fixed. I had a key that would not come out of the ignition and a possible tire issue. They got my car in a fixed. They were great More

by Kjv_tweety
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Erickson
Nov 25, 2019 -

Larry H. Miller Volkswagen Avondale responded

Thank you for the positive review! It was a pleasure assisting you. Should you need anything else, please let us know. - Victor Tanori, General Manager

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