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Larry H. Miller Volkswagen Avondale - Service Center

Avondale, AZ

4.6
335 Reviews

335 Reviews of Larry H. Miller Volkswagen Avondale - Service Center

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May 25, 2021

work performed under warranty. all seems as back to normal. too early to give a 100% rating but everything is looking good. pleased thus far. More

by jhpribbeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Larry H. Miller Volkswagen Avondale responded

Thanks for your wonderful review. We hope to work with you again soon! - Victor Tanori, General Manager

April 07, 2021

I had a great customer experience thanks to Barbara from Larry H Miller VW dealer. She was informative, and assisted me with my issue from beginning to end. She understands the needs of the customer which i More

by JJ Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Victor Tanori, General Manager

March 29, 2021

AMAZING visits each time I go in for regular and unexpected services. My Volkswagen is a part of our family and when you pass it off to a service department, you want to feel confident and at ease. More

by arob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Smith
Mar 29, 2021 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Victor Tanori, General Manager

March 22, 2021

Great service was in and out in about hr and half not bad for a dealer , Eric Ferrel (service advisor ) was great all in all great experience why better then before, thank you More

by Lakerfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferrel
Mar 23, 2021 -

Larry H. Miller Volkswagen Avondale responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Victor Tanori, General Manager

March 16, 2021

Kyle Smith was very pleasant and helpful. I didn’t have to wait long for my service to be complete and my car was washed. Thank you Kyle Smith. More

by Christinecruz70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle smith
Mar 17, 2021 -

Larry H. Miller Volkswagen Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Victor Tanori, General Manager

January 31, 2021

I had a great experience at vw avondale. Michael abalos was the best salesman i have ever worked with. I have bought 12 cars from dealerships and i can say with all honesty call michael he really looked af More

by Chavezcadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Victor Tanori, General Manager

January 17, 2021

Eric was my service tech and he was very professional and knowledgeable. Eric explained in detail what services needed to be done on my vehicle to keep the maintenance updated. More

by Jmonroe6556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 19, 2021 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Victor Tanori, General Manager

December 16, 2020

Directed towards the service dept, wife purchased a 2016 GTI certified pre owned and has only had it for 6 months and it’s been in the shop over 11 times in the last 6 months. She’s out over a grand worth o More

by Ricky The Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your feedback, Richard. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Matt Norgard, Service Manager, (623) 215-1651

November 07, 2020

Kyle in Service was able to get my car in and out in way less time than origianlly estimated for which i as very grateful, since otherwise I would have been waiting for hours. Great service with a smile. More

by azmcmahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 09, 2020 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Victor Tanori, General Manager

October 19, 2020

I didn't have an appointment, Service Dept was very busy, but Kyle S got the job done for me! The circumstances were stressful when my car got there via a tow truck. More

by NayNay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Larry H. Miller Volkswagen Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Victor Tanori, General Manager

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