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Larry H. Miller Volkswagen Avondale
Avondale, AZ
699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 699 reviews
June 27, 2024
I had an insurance claim with GEICO that my car was stolen and recovered by police and we took the vehicle Volkswagen in Avondale my serice advisor was Barbara which has retired 2 months ago I was sup stolen and recovered by police and we took the vehicle Volkswagen in Avondale my serice advisor was Barbara which has retired 2 months ago I was supposed to contact me 2 years ago due to my claim told me that they're ordering parts after 6 months of waiting vehicle was released through insurance and approval through adjuster car was picked up after 50 miles check engine light came on they said they did a 360 point diagnose which nothing was done charge me $3,946 for ignition switch which was back order they need to replace the chair battery and other body work which nothing was made on the vehicle so this dealer is a fraud basically they like to charge people and not do the service to provide for their customers I recommend people never to be your car to this dealer is it affect that their fraudulent and I guess the owner of this business doesn't give a s*** to call back people and give them updates of any information when I return back to the dealer 2 weeks ago and asked what's going on with my claim where's my parts they're telling me that parts were never ordered which I have an invoice with all the parts service labor is all completely charged on my invoice how can they write an invoice and provide for a customer and then after that tell them that they never ordered in the parts which they told me that vehicle was going to be completed as soon as they receive parts to complete the service service was never provided parts basically you were never ordered a customer is waiting for emails calls and everything else never got informed of anything else until I came to them still I have no information I'm still contacting them I'm still calling them leaving the messages calling day by day to their dealer no one's give me a call back someone has to do something about something More
by Priscilla Onica
June 16, 2024
Are you guys idiot or you guys really trying to rip me off I spent $1800 because of the oil leak well I don’t xxxxen know what you guys fix and still the oil level is showing because you guys never fill t off I spent $1800 because of the oil leak well I don’t xxxxen know what you guys fix and still the oil level is showing because you guys never fill the oil stupid xxxxen dumb xxxxx and then what my transmission will the problem More
by Big RON
Employees Worked With
Aaron
June 15, 2024
Rey & Ed were a pleasure to work with. Fast & efficient. Very nice to find a dealership that operates this way. Fast & efficient. Very nice to find a dealership that operates this way. More
by geneg
June 14, 2024
Well I got the vehicle and found the CD player did not work when I got it home. So I took it in and now I have to wait at least 3 days before I find out if they can fix it. Also no mention of the vehicle work when I got it home. So I took it in and now I have to wait at least 3 days before I find out if they can fix it. Also no mention of the vehicle being in an accident was presented until I was accepting the paperwork. I suppose I could have stopped right there and maybe I should have. I think Larry Miller should make this known when they're selling the vehicle. The salesman was nice enough and the finance guy was okay too. I would have thought you would have checked all those things out before you sold me the vehicle, no disclaimers were identified. So now I have to wait to have my CD player fixed and you guys are talking about aftermarket not original. I've read up on that and you don't have to change the whole navigation system just the CD player yet your service manager Oscar believes that he has to change the whole thing out. Because of this I probably won't recommend anyone purchase a vehicle from you. More
by Karenanddon1970
Employees Worked With
Walfred Perez, Erubey Fonseca and Oscar.
June 13, 2024
Jeremy assisted me today. He was able to get my car serviced without an appointment and completed in a timely manner. He went above and beyond! Excellent customer service! He was able to get my car serviced without an appointment and completed in a timely manner. He went above and beyond! Excellent customer service! More
by coleytafoya
Employees Worked With
Jeremy
