Larry H. Miller Volkswagen Avondale

Another great experience..2nd car we have leased here..Pedro came in on his off day to accomadate us and provided quality service from the first day we starting tallking over the phone prior to visi here..Pedro came in on his off day to accomadate us and provided quality service from the first day we starting tallking over the phone prior to visiting the store. He was very friendly and really put in the effort to find us the car we were looking for at the price we were comfortable with. The whole experience was again (as it was with our first car) painless. Although there are several dealerships much closer to our home (scottsdale) I have enjoyed our time dealing with everyone at Larry Miller and do not see ourselves dealing with any other VW dealer in the future. More

I will only recommend the auto service department as they have always gone above and beyond when it comes to servicing your VW auto. However, I would not recommend buying from this dealership as my last purc have always gone above and beyond when it comes to servicing your VW auto. However, I would not recommend buying from this dealership as my last purchase went from bad service to not what as was promise. I had purchased 3 of my previous vehicles from this same dealership when they had outstading service and willing to do an honest deal. In fact, I was so frustrated that I traded that vehicle at a Scottsdale VW dealership within a month. Which by the way provided great customer service and all about wanting your business. More

I have purchased quite a few cars and I have to say that this was the best purchase ever. The sales team worked really hard to get my monthly payments where I needed them to be and were able to get me in a this was the best purchase ever. The sales team worked really hard to get my monthly payments where I needed them to be and were able to get me in a great car as well. They were friendly and understanding of my situation. Just a great experience. More

On my visit for service for my vehicle, I was greeted promptly, made to feel at ease. The Service Advisor confirmed the reason for my visit, then proceeded to explain in detail the work that would be per promptly, made to feel at ease. The Service Advisor confirmed the reason for my visit, then proceeded to explain in detail the work that would be performed and the length of time for the entire job. The time estimate was accurate and the work performed very well. More

The process of buying our vehicle was smooth and easy from beginning to end. Pedro was attentive to our wants and needs. Jeff in Finance did everything he could to get us the financing we needed. from beginning to end. Pedro was attentive to our wants and needs. Jeff in Finance did everything he could to get us the financing we needed. More

I came to this dealership after a very bad experience with the VW dealership in Scottsdale. I wanted to turn in my leased 2008 Jetta for a new lease. We had a very tight budget and very limited funds to with the VW dealership in Scottsdale. I wanted to turn in my leased 2008 Jetta for a new lease. We had a very tight budget and very limited funds to put down but Pedro and Victor were extremely helpful in helping us lease a new VW while maintaining our current budgeted payment. The whole process took a little more than two hours, which we were happy about because car dealerships are an all day adventure. All in all it was a fantastic experience and in my opinion the Scottsdale location could use some training in customer service from Larry H Miller. More

We were treated with courtesy and respect by everyone we worked with from the moment we walked in the door of the dealership. Although the car we wanted was not in stock, Carlos and his managers worked out worked with from the moment we walked in the door of the dealership. Although the car we wanted was not in stock, Carlos and his managers worked out a plan that was acceptable to everyone to put us into a car immediately. We are looking forward to doing business with Larry Miller Volkswagen again in the near future. More

I live in Fresno, CA. I visited a couple dealerships in my city while I was talking to Larry Miller. I have to say, the customer service is what won me over. I drove 11 hours to pick up my 2012 CC Lux fr my city while I was talking to Larry Miller. I have to say, the customer service is what won me over. I drove 11 hours to pick up my 2012 CC Lux from Larry Miller rather then buy from my local VW dealer. I really don't have anything bad to say about the local dealers here, but Larry Miller went above and beyond in providing me a great car buying experience. Victor was very pleasant when it came to negotiations, Todd was informative in providing me with updates in where my car was on route from Germany, even sending me a video of the car once it arrived on the lot. Once we got to the dealership, we met Pedro who went in great detail in explaining features of the car. He was very patient with my dad who is recovering from an injury. I had everyones mobile number so communication from a long distance was no problem. I was always able to get a hold of someone and have my many questions answered. Everyone followed thru with what was promised, which is rare to find. This was the most pleasant buying experience I have ever had, and I will be a return customer. More

At this I. Wouldn t because of how I was treated 3 weeks ago at that time salemgr made a mistake and figured wrong person payoff figures as mine I was told not by one but by 2 mgr they would redivide and ge ago at that time salemgr made a mistake and figured wrong person payoff figures as mine I was told not by one but by 2 mgr they would redivide and get back to me one was John and he was very nasty to me I told him and youncan check I brougt 3 cars from your dealership and when I lived in new York. brought from Middletown VW brought 2 jetted 1 gti 1 caberla & brother got passat so loyaty gets you know neither does me giving word of mouth about coming into your dealership Your service people were great to answer your question and did take care of what needed to be done But when johnwilliamson calls back and leaves a message that he has thousand customer gloves are off with me being a goog customer and if he has that many why did they call me 6 times to come in to change my jet from 2010 to 2011. Even after HIS mistake he never called back to tell me that the figure would or wouldn t work specially being the figures he was using was my caught who brought 2011 jet about 8 months ago of course figure wouldn t work you were use a 6 month deal instead off my car that I had for 18 month So I hope I answer your question and wouldn t mine you passing this on to main office as in house did nothing and with me purchasing 8 VW in last ten years tell me how many of the thousand other customers that John is dealing with did any off them have a purchase record of 8 VW or just a piece of s--- Thanks sorry for negative comments but I'm kind of xxxx with you dealers manage More

I stopped just to see what they had to offer vs another dealership and they were very helpful and took me around to see if I would like the colors they had. I found one but wasnt sure if I should go back t dealership and they were very helpful and took me around to see if I would like the colors they had. I found one but wasnt sure if I should go back to the other dealership. Bert was convincing that I should buy now and make a deal with my old car. My mom was there and decided to buy my old car too. So it was great to have one person service the needs of two and make it happen. More