Larry H. Miller Volkswagen Avondale

The service was great. Adam did exactly what he said he would. I laid out what I needed and he did everything possible to make it happen. The whole buying experience was good; no high pressure and no mess would. I laid out what I needed and he did everything possible to make it happen. The whole buying experience was good; no high pressure and no messing around. They just got it done. This is the second car I have purchased as this dealer and my third VW. Very happy. Exceeds expectations. More

we had a great experience at the dealership. we were recommended by our son. The vw passat is a great car love driving it . thank you recommended by our son. The vw passat is a great car love driving it . thank you More

I started the process online and received serval calls emails back from different associates. I like, as I'm sure several others like, to work with one person. Would be nice if you guys can develop a emails back from different associates. I like, as I'm sure several others like, to work with one person. Would be nice if you guys can develop a method to have only one person communicating with the buyer. More

Too bad I did not purchase my vehicle at Larry Miller. The employees at the service department really do take care of their customer by doing what is necessary to get the job well done. I have never had a The employees at the service department really do take care of their customer by doing what is necessary to get the job well done. I have never had an issue when I take my vehicle there. My wife and I specially enjoy being taken care of by service advisor, Barbara Halsey. It is because of individuals like here and the service techs that I keep taking my vehicle there. I currently have a service contract (zaktek service) at Camelback VW, which I will cancel ASAP so that I won’t have go there ever again. The folks at Camelback really need some training from the people at Larry Miller to show them how the job is really done!! Keep it up! More

THIS WAS MY FIRST TIME AT LARRY MILLER. I TOOK MY DAUGHTER'S BUG IN FOR AN OIL CHANGE. I WAS SO IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE, CLEANLINESS OF THE FACILITY, EFFICIENCY AND TREATMENT DAUGHTER'S BUG IN FOR AN OIL CHANGE. I WAS SO IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE, CLEANLINESS OF THE FACILITY, EFFICIENCY AND TREATMENT OF ME AS THE CLIENT. I EVEN BOUGHT SOME ITEMS FOR MY DAUGHTER (tee shirt, water bottle) in your "boutique." THANKS FOR YOUR WILLINGNESS TO ASK MY OPINION. I USUALLY GO TO THAT "OTHER" DEALERSHIP ON CAMELBACK. BUT I WILL DEFINITELY TRAVEL A FEW EXTRA MILES TO YOUR DEALERSHIP. More

I visited your dealership because I needed a repair on my car in order to return home to San Diego. My parents live close to your location and I thought you may be able to service my Audi. I was very impre car in order to return home to San Diego. My parents live close to your location and I thought you may be able to service my Audi. I was very impressed with the service I received. I will definitely consider you for future service when in the area. Barbara was very helpful and kept me informed throughout my visit. She was very pleasant to deal with and knowledgeable about the similarities between VW's and Audi's. On another note, my parents purchased a new Hyundai from Larry Miller last year and have been very happy with the sale and service of their vehicle so far. This was a HUGH step for them as they have never owned a foreign car. Thank you for taking care of us. :-) More

I was in the dealership to purchase 4 new tires for my Passat. I was greated with a friendly and respectful hello from Justin. I explained why I was coming into the service department and he immediately w Passat. I was greated with a friendly and respectful hello from Justin. I explained why I was coming into the service department and he immediately went over tore options with me. I feel I was well taken care of and very satisfied when I left the service department. More

I will never buy a car or recommend that anyone buy a car there again. I purchased a TDI Jetta from them in September. It was my first time buying a new car and second time buying a car from a dealer. I call there again. I purchased a TDI Jetta from them in September. It was my first time buying a new car and second time buying a car from a dealer. I called them on the phone and they quoted me the same price another local dealer quoted out the door. They were closer, So I decided I would go there. When I got there I drove the car. Car was what I expected. Next thing was to talk about price. He said he could not give me the same price he quoted me on the phone, but about $200 more and this car had tint so the $200 wasn't a big deal. So, I go to another guy to sign paperwork and finish the deal. It's my fault I didn't read the fine print. I trusted them too much. It was supposed to be $26,000 out the door tax, title, and plates. Shook the salesman's hand and looked me in the eye. They ended up adding another $400 documentation fee and and addition $400 for plates that was supposed to be included. Plus, after arguing with the second salesman for over 10 minutes about not wanting the extra warranty and service contract I gave in because he said it was a really good deal. He said the service contract covers all maintenance up to 100,000 miles. He straight out lied. After getting home and actually reading the paper work it only covers maintenance up to 45,000 miles. The VW service plan covers the first 30,000. Also, I have to pay extra for synthetic oil... All in all I am going to end up paying about 4000 than the quoted price. I do have a sweet maintenance plan that covers that costs $405 that will cover 15,000 miles of maintenance except for the oil, a $1200 warranty that covers 40,000 miles after the vw warranty runs out, and $825 gap coverage that is useless because I put $5000 down. Plus, $400 documentation fee and $400 license plate fees that were supposed to be covered in the out the door price. It's my fault. I should have read all the paperwork and not trusted what either of the salesmen said about the price. I would not recommend them to anyone. More

This is the 3rd car we've purchased from you and each experience has been great. Your sales force, Mike especially, went far beyond the call of duty in order to make the deal we wanted. I'm a hard custom experience has been great. Your sales force, Mike especially, went far beyond the call of duty in order to make the deal we wanted. I'm a hard customer and usually won't budge when I make my mind up, but Mike, with all his professionalism and character, never gave up. He finally convinced management to do the deal I wanted. Will I be back - you bet! Jeff, in finance, was also fast and professional. Also Bert Pitts, who was working with Mike. was very helpful too. As a side note, I wanted to commend your service department. Each time we've had to bring our cars in, we've received great service (we never have to return a second time for the same problem!) More

When I told Steve that a concern was the car fitting in our garage due to having a golf cart behind in he said lets take it to our house and see how it fits. Jeff had the financing done in less than 10 min our garage due to having a golf cart behind in he said lets take it to our house and see how it fits. Jeff had the financing done in less than 10 minutes and never did a hard sell on products I wasn't interested in....... More