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Larry H. Miller Volkswagen Avondale
Avondale, AZ
698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 698 reviews
July 27, 2024
Chris, the young man that worked our deal was very nice. The GM also chatted with us and was very personable. At this point my only problem is there seems to be some sort of title glitch. As long as they The GM also chatted with us and was very personable. At this point my only problem is there seems to be some sort of title glitch. As long as they work that out in a timely manner I’ll be happy. More
by dbyerly
Employees Worked With
Chris in sales and Willie in finance
July 26, 2024
Can't say enough about LHM Service Department. These guys don't quit until they solve the problem. Specifically Aaron Keys and Technician Nick went the extra mile to determine my vehicle s issues These guys don't quit until they solve the problem. Specifically Aaron Keys and Technician Nick went the extra mile to determine my vehicle s issues and ultimate fix. I sincerely appreciate all their hard work. More
by Bob Stratton
Employees Worked With
Aaron Keys
July 25, 2024
Process of getting an appointment was fast and they got me in soon. A gentleman that helped Me provide me a ride home and back, and kept me updated on the process. I really appreciate it. me in soon. A gentleman that helped Me provide me a ride home and back, and kept me updated on the process. I really appreciate it. More
by rconradb
Employees Worked With
Tony Hefner
July 25, 2024
Sales process was very enjoyable. Our salesman, Diego, was very patient and accommodating! They were able to make the best deal possible. Thanks! Our salesman, Diego, was very patient and accommodating! They were able to make the best deal possible. Thanks! More
by Rachael
Employees Worked With
Diego Gould, victor the sales manager and will in finance
July 23, 2024
Appreciate the salesman I worked with. I feel that management cut corners to make the deal quick and left out important factors in our deal. I was told something would be put in numerous t I feel that management cut corners to make the deal quick and left out important factors in our deal. I was told something would be put in numerous times with messages to prove and it was ignored and not added like it was supposed to. Now I supposedly have to go in person to add it even though my entire process was remotely and I’m out of state for work so guess I’m screwed out of whaat they were supposed to do. My trade in hasn’t been paid off and seems as if loan process hasn’t been finalized after almost a month. Communication has been bad. Family member wants a new vehicle, not sure if I’d recommend. Very disappointed. More
by isaacf3
July 21, 2024
Mike is an excellent service advisor! Car was done on time was very thorough inspections. Car was done on time was very thorough inspections. More
by wbennett16
July 20, 2024
Very friendly and patient dealership. Salesman was the man of his word as long as finance people worked with us to get us in the car we wanted. This is Salesman was the man of his word as long as finance people worked with us to get us in the car we wanted. This is More
by lalo_horizon
Employees Worked With
Walfred
July 09, 2024
The folks at the dealership are very nice and outgoing to help you get the best deal. help you get the best deal. More
by Scott
Employees Worked With
June 27, 2024
I had an insurance claim with GEICO that my car was stolen and recovered by police and we took the vehicle Volkswagen in Avondale my serice advisor was Barbara which has retired 2 months ago I was sup stolen and recovered by police and we took the vehicle Volkswagen in Avondale my serice advisor was Barbara which has retired 2 months ago I was supposed to contact me 2 years ago due to my claim told me that they're ordering parts after 6 months of waiting vehicle was released through insurance and approval through adjuster car was picked up after 50 miles check engine light came on they said they did a 360 point diagnose which nothing was done charge me $3,946 for ignition switch which was back order they need to replace the chair battery and other body work which nothing was made on the vehicle so this dealer is a fraud basically they like to charge people and not do the service to provide for their customers I recommend people never to be your car to this dealer is it affect that their fraudulent and I guess the owner of this business doesn't give a s*** to call back people and give them updates of any information when I return back to the dealer 2 weeks ago and asked what's going on with my claim where's my parts they're telling me that parts were never ordered which I have an invoice with all the parts service labor is all completely charged on my invoice how can they write an invoice and provide for a customer and then after that tell them that they never ordered in the parts which they told me that vehicle was going to be completed as soon as they receive parts to complete the service service was never provided parts basically you were never ordered a customer is waiting for emails calls and everything else never got informed of anything else until I came to them still I have no information I'm still contacting them I'm still calling them leaving the messages calling day by day to their dealer no one's give me a call back someone has to do something about something More
by Priscilla Onica
