Larry H. Miller Volkswagen Avondale

I had a good time there. They felt honest and real to me. I bought a 2010 used VW jetta back in November 2012. I thought id like to tell people that larry miller are good dealerships. This is a GOOD VW deale I bought a 2010 used VW jetta back in November 2012. I thought id like to tell people that larry miller are good dealerships. This is a GOOD VW dealer. I knew exactly what car i wanted when i got there. they didn't mess around, they got the car and we went over the numbers after a long while i got a good deal. The staff was funny, nice and put up with our crazyness lol :) Id def recommend this place! More

I Purchased a 2011 VW Jetta in June 2013 now less than 2 months later my car wouldnt start and the service department said if it is the battery i will need to pay $269 for a new one because warranty is 24 m months later my car wouldnt start and the service department said if it is the battery i will need to pay $269 for a new one because warranty is 24 months or 24k miles.. Right now i have 20k miles and the car was first Registered Jan 2011..He also stated that the new battery will come with 5year warranty my question is why wouldnt VW warranty the first battery up to 5 years...I was thinking about upgrading to a VW CC but that is NOT going to happen now due to the dealer not willing to work with me. More

I purchased A vehicle from Jeff Schwebke and overpaid by $1000.00+ and was promised a lot more than I received. He corresponded VIA email and said he would be sending a check to reimburse the $1000.00 I o $1000.00+ and was promised a lot more than I received. He corresponded VIA email and said he would be sending a check to reimburse the $1000.00 I over paid I have yet to see the check. Now for some reason he quit communicating. If this is the type of person you want to do business with go for you will be lead down the sales path and taken advantage of thoroughly. This is why car dealers are grouped in with the ten sleaziest ways to make a living!!!!!! More

The interaction with this dealership while trying to negotiate on a vehicle purchase left a bitter taste in my mouth. If you like slimy sales tactics, being verbally reduced to a four year old, and mad negotiate on a vehicle purchase left a bitter taste in my mouth. If you like slimy sales tactics, being verbally reduced to a four year old, and made to feel as though they're doing you a favor, then this is the dealership for you! I stated what I wanted and what I was willing to spend. Over and out. The fact that they could not reach those realistic terms because they thought they were dealing with someone unprepared and uneducated was their mistake. And when I stopped communicating, both the salesperson and general sales "manager" sent me text messages trying to berate and belittle me. Unbelievable! Those messages will be forwarded to VW corporate offices along with a complaint. On the other hand, I found the exact vehicle I wanted at another local dealership, was given exactly what I wanted for my trade in and a payment even lower than I had asked for. Did I mention I was treated with respect?! A lot of the VW dealerships in this area, especially Larry Miller VW, need a lesson in customer service. More

I recently received a call from the VW dealership that I bought my current Jetta at. They wanted me to come in because they are running a loyalty program and wanted to see if they could get me into a new c bought my current Jetta at. They wanted me to come in because they are running a loyalty program and wanted to see if they could get me into a new car with a lower payment. Remembering the horrible experience I had at that dealership with my first purchase, I decided to head to Larry H. Miller VW in Avondale. I had been bringing my Jetta there for service for over a year and have always had a pleasant experience. I had talked to a few sales people during service visits so I knew they were not pushy, which is a huge no no for me. I have had the pleasure of having Mydonia Threatt as my salesman. From the moment I walked in he made me feel welcome and most of all comfortable. I wasn't slammed with sales pitches or pressured into something I couldn't afford. He took his time to make sure I found the car I want. Unfortunately we couldn't get to a good number on the first visit. The following day I called my original dealer that I purchased my first Jetta from. They were able to get the numbers right but their service, AGAIN, was horrible. They made me feel as if I was bothering them when they were the ones that called me to go into their dealership. I didn't even want to deal with them in the first place thus the reason I went to Larry H. Miller FIRST! Frustrated, I called Mydonia at Larry H. Miller back. I just had a feeling he was going to be the one I was going to purchase from. We set an appointment for this morning even though he very generously offered to come in the day prior, his day off. I am very pleased to say within an hour of walking in this morning we had my car picked out, numbers worked out and paperwork ready to go. He was able to get me into the car I originally wanted and even came in lower than my original dealer that had contacted me about the loyalty program. And the car even has a couple extras that the one at the original dealer didn't have that they were going to charge me extra for. I couldn't be more happy with my purchase and most of all the excellent customer service Mydonia provided, as well as the rest of the staff. If I could give this dealer an EXCELLENT rating I would. I highly recommend anyone looking to buy a VW in or around Avondale head to Larry H. Miller. And make sure you get Mydonia!! More

I received such great service from the moment I stepped on the showroom floor. I first recognized how friendly not only my salespeerson but also all other sales personnel. They made me feel part of the fam on the showroom floor. I first recognized how friendly not only my salespeerson but also all other sales personnel. They made me feel part of the family before I even agreed to purchase the Passat. My finance person got me in and out in a very short and reasonable amount of time. I liked that they cared enough about how I liked the purchase by calling a few days later asking if there was anything else they could do for me. This is my first Volkswagen and after the customer care that I received, I will always come back to Larry Miller Volkswagen to buy a Volkswagen. More

If you are looking for high pressure sales than this is the place for you, I was very honest with them, I told them I was not ready to purchase and would not be for a couple of months or so, they continued the place for you, I was very honest with them, I told them I was not ready to purchase and would not be for a couple of months or so, they continued to try and sell me the car. After I left they called my house 3-4 times every day and my cell phone. I requested them not to call me several times to no avail. These people have no interest in what you have to say, they only see you as $$$$$$$$$$$$$$$$$$$$. They also lie, lie, lie..I was told by the manager that they were the only ones to have a Jetta TDI manual in the state. I found 9 others at other dealerships in town. Wretched!!!! More

you have a great dealership with helpful anf honest staff. always enjoy our services we get performed there. keep up the great work thank you, david p and heidi l barret staff. always enjoy our services we get performed there. keep up the great work thank you, david p and heidi l barrett More

Bert was very knowledgeable and was extremely helpful. He was not pushy like a lot of others I spoke to, great experience - would recommend to others. He was not pushy like a lot of others I spoke to, great experience - would recommend to others. More