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Larry H. Miller Volkswagen Avondale

Avondale, AZ

4.6
698 Reviews
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10205 W. Papago Fwy

Avondale, AZ

85323

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Showing 698 reviews

March 23, 2014

quality of work is ok but not happy with communications. frequently i had to call back instead of receiving a follow-up call. once i was put on hold for 7 minutes and nobody came back. also, original diagno More

by fradifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric hernandez
Mar 24, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for being a loyal customer and thank you for your honest feedback. I will follow up with my team on communications and pricing. Eric is a great employee and I will be sure to let him know of his job well-done! --DJ Hinchey, General Manager

March 21, 2014

Mydonia was friendly and helpful and did an excellent job going over the features of the car after my purchase. I deliberatly waited to fill out this survey until after I had it serviced as I think its alwa More

by shonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mydonia in sales and Eric in service
Mar 24, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to provide us with a review of our dealership. Mydonia and Eric are both excellent employees and I am happy to hear that you had a great experience! We strive for excellent service and I am glad that everyone was great! Your review is appreciated. --DJ Hinchey, General Manager

March 18, 2014

Talked with Eileen about my concerns regarding service charges being too high. She encouraged me to work with service professionals on pricing that was more comfortable for me to be able to have my car se More

by hoconnor1224
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eileen
Mar 19, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your feedback of our dealership and staff. Eileen is a great asset to our team and I will be sure to let her know of her job well-done! -DJ Hinchey, General Manager

March 02, 2014

I felt that Roland & Emily did their best to help us meet our goad while purchasing this car. I would recommend them to my friends. It was a good buying experience. More

by pohoughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland/Sales & Emily/Finance
Mar 03, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for providing your feedback! We truly appreciate it. Roland and Emily are excellent employees and I will be sure to let them know of their job well-done. Thank you for recommending us and we are happy to hear that you had a good buying experience! -DJ Hinchey, General Manager

February 12, 2014

Very pleased with the quick no hassle service and friendly staff members, I own 2 VW diesel vehicles and am very likely to purchase in the future More

by NeilRedmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Unik
Feb 13, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to provide us with your feedback. I am happy that you are pleased with the service and staff. Here at Larry H. Miller Volkswagen Avondale, we strive for excellent customer service and we are happy to hear that you were satisfied. We hope to see you again in the future!--DJ Hinchey, General Manager

February 02, 2014

From the minute I made the call to the dealership, it was the beginning of a what would be the best day, good Friday. Once I got to the dealership everyone was so open and friendly the surroundings were pos More

by MCHoward590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hinds
Feb 03, 2014 -

Larry H. Miller Volkswagen Avondale responded

We appreciate you taking the time to send us a review! We are glad we could help you purchase a vehicle. Here at Volkswagen Avondale, we want our customers to feel comfortable and we are glad that we made you feel that way. I will make sure my team sees this review. Enjoy your new car! --DJ Hinchey, General Manager

January 22, 2014

Honest about the work. Dealt with Barbara before, so when she reccomended Bryan Ballard, I trusted him. We had good, but relevant conversation about everything I wanted as well as my credit background More

by tghamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara in service, Bryan in sales
Jan 29, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for providing us with feedback! Here at Volkswagen Avondale, we strive for honesty . Barbara and Bryan are both great employees and I will be sure to let them know of their work well-done. --DJ Hinchey, General Manager

January 18, 2014

The service department did a great job, Toni is fantastic. She listened to my problem, made great recommendations and got me on my way, quickly. The parts team was great too. They helped me find More

by treyway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
Jan 20, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for this review and I am glad to hear Toni took good care of you and your vehicle. DJ Hinchey, General Manager

January 09, 2014

Volks advertised sign and drive. Often this is a gimmick to get you looking. We did look and were disappointed when we were told that we could take this car for 225.00 on a lease with nothing down, but th More

by vvchope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Reid
Jan 10, 2014 -

Larry H. Miller Volkswagen Avondale responded

Thank you for the review and I am glad Larry took care of you. DJ Hinchey, General Manager

December 25, 2013

Judith was an exceptional sales person, she handled herself with professionalism and personalized herself with me. I would recommend her to anyone of my friends or family that were interested in purcha More

by dphelps0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judith Rodriquez
Dec 30, 2013 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to leave a review! We are happy Judith was there to take care of you and hope that you will come in and see us again soon!

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