Larry H. Miller Volkswagen Avondale

quality of work is ok but not happy with communications. frequently i had to call back instead of receiving a follow-up call. once i was put on hold for 7 minutes and nobody came back. also, original diagno frequently i had to call back instead of receiving a follow-up call. once i was put on hold for 7 minutes and nobody came back. also, original diagnosis is often wrong and price ends up being double or triple of original quote, along with time it takes to fix it. eric is always very helpful and polite but prices are obviously way too high because 10-15% discount should be offered upfront to returning long-term customers, rather than at the end as a consolation for all the inconvenience. More

Mydonia was friendly and helpful and did an excellent job going over the features of the car after my purchase. I deliberatly waited to fill out this survey until after I had it serviced as I think its alwa going over the features of the car after my purchase. I deliberatly waited to fill out this survey until after I had it serviced as I think its always a good indicator on how well you're treated after you've spent the money and I wasn't disappointed. Everyone was great. Thank you! More

Talked with Eileen about my concerns regarding service charges being too high. She encouraged me to work with service professionals on pricing that was more comfortable for me to be able to have my car se charges being too high. She encouraged me to work with service professionals on pricing that was more comfortable for me to be able to have my car serviced at VW dealership. Very nice and encouraging. More

I felt that Roland & Emily did their best to help us meet our goad while purchasing this car. I would recommend them to my friends. It was a good buying experience. meet our goad while purchasing this car. I would recommend them to my friends. It was a good buying experience. More

Very pleased with the quick no hassle service and friendly staff members, I own 2 VW diesel vehicles and am very likely to purchase in the future friendly staff members, I own 2 VW diesel vehicles and am very likely to purchase in the future More

From the minute I made the call to the dealership, it was the beginning of a what would be the best day, good Friday. Once I got to the dealership everyone was so open and friendly the surroundings were pos the beginning of a what would be the best day, good Friday. Once I got to the dealership everyone was so open and friendly the surroundings were positive and this was a plus because when buying a car its takes time and it became fun and exciting so time was not a factor. I just want to add in short I have recently filed for Bankruptcy so that in itself I was feeling insecure about the choice of having to file and possibly look at as someone who doesn't pay there bills on time, but that was not the case they helped me feel great and placed me into a vehicle that would best fit my new beginnings. Thanks to all the people who helped me at Larry Miller Volkswagen Avondale I give ya Two thumbs up and woot woot. More

Honest about the work. Dealt with Barbara before, so when she reccomended Bryan Ballard, I trusted him. We had good, but relevant conversation about everything I wanted as well as my credit background when she reccomended Bryan Ballard, I trusted him. We had good, but relevant conversation about everything I wanted as well as my credit background helped us both look for positive viable option s. More

The service department did a great job, Toni is fantastic. She listened to my problem, made great recommendations and got me on my way, quickly. The parts team was great too. They helped me find fantastic. She listened to my problem, made great recommendations and got me on my way, quickly. The parts team was great too. They helped me find the parts I needed to get some fast repairs done for an upcoming trip. The building was clean and neat. Thanks! More

Volks advertised sign and drive. Often this is a gimmick to get you looking. We did look and were disappointed when we were told that we could take this car for 225.00 on a lease with nothing down, but th to get you looking. We did look and were disappointed when we were told that we could take this car for 225.00 on a lease with nothing down, but that changed to 235.00. The salesman changed it on us without explaining the difference in available miles. Larry Reid called us and explained what we could do, and why the difference. We took the car and are driving happy. This is the way a car lease or purchase should be. No haggle, no hassle straight forward. The finance department offered an insurance for dings and wear and tear. We took it. Please convey our thanks to Mr. Reid for his personal touch. More

Judith was an exceptional sales person, she handled herself with professionalism and personalized herself with me. I would recommend her to anyone of my friends or family that were interested in purcha herself with professionalism and personalized herself with me. I would recommend her to anyone of my friends or family that were interested in purchasing a car. More