Larry H. Miller Volkswagen Avondale

Was able to schedule appointment easily. Person who helped with appt was knowledgeable and address concerns. Clean facility and Barbara was very friendly. helped with appt was knowledgeable and address concerns. Clean facility and Barbara was very friendly. More

Came from Scottsdale to look at an Audi S3, and went on a test drive. The entire time my sales person had no idea about the car itself, so I just kinda went through the test drive without really talking abou test drive. The entire time my sales person had no idea about the car itself, so I just kinda went through the test drive without really talking about anything. When it was over we parked the car and I went inside where he was going to run some numbers.. or at least I thought, because he didn’t really tell me about what the plan or process was. He didn’t want to go over anything about my trade in, he was solely focused him running my credit. The entire time I’m by myself in their lobby just sitting at a table, only person there. He spent most of his time in the back, pulling my credit and then shaming me when I told him I wouldn’t be putting a co-signer on nor any money down. I know my credit score and I know what my car is worth, more importantly I know what I’m worth, and if you have any sense of that, I wouldn’t come here and waste your time. I’ve done business with, and have strong relationships in the VW world, and every single time someone or myself brings up Larry H Miller, it’s always with disgust. Now I get it. More

Easiest and most painless car buying experience EVER!!! Easiest and most painless car buying experience EVER!!! We worked with LJ who was amazing. No pressure but walked us through the process every ste Easiest and most painless car buying experience EVER!!! We worked with LJ who was amazing. No pressure but walked us through the process every step of the way. Would definitely buy another car here. More

Elijah Jaramillo was great to work with! He texted, called, and worked hard to get us the care and deal we wanted! Transparent and honest. called, and worked hard to get us the care and deal we wanted! Transparent and honest. More

So I wanted to trade my VW Tiguan for a new one or Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture down to rate 1) and the other guy I think Mike..They told me they will email me the appraisal..I never got anything..Second time yesterday I went again this time Karla and the same internet sale guy-same situation again no one calls or anything so called them to see what is happening they say they are busy And I understand that..They appraised my car for 3000 dollars so I went today to other places to check and my car got appraised for 6500 dollars twice..my point is that these people will not provide you any service if they don't see big commission for them..they will ignore you and if you reach them they will give you this kind of offer just to make as much as they can..I am deff not recommending that dealership if you want to buy a car and have a good customer experience.On the other side their service team : Barbara,Mike B.,Mike E. ,Kyle are amazing.I have been doing everything for my car over there and service team treats you like a family! More

work performed under warranty. all seems as back to normal. too early to give a 100% rating but everything is looking good. pleased thus far. normal. too early to give a 100% rating but everything is looking good. pleased thus far. More

I had a great customer experience thanks to Barbara from Larry H Miller VW dealer. She was informative, and assisted me with my issue from beginning to end. She understands the needs of the customer which i Larry H Miller VW dealer. She was informative, and assisted me with my issue from beginning to end. She understands the needs of the customer which is why I was impressed with her service. People make the dealer shine and Barbara definitely is proof of why I will feel comfortable going back for more services. I appreciate your help and the help of the technicians that worked on my vehicle. More

AMAZING visits each time I go in for regular and unexpected services. My Volkswagen is a part of our family and when you pass it off to a service department, you want to feel confident and at ease. unexpected services. My Volkswagen is a part of our family and when you pass it off to a service department, you want to feel confident and at ease. That is exactly what I get each time I go to Avondale Volkswagen. Their staff is a reflection of their service manager Kyle Smith and how they treat me like part of their Volkswagen family. They care about my vehicle as much as I do and ensure to involve me in the process throughout the whole way. Mike is one of the nicest people I've met, he doesn't make you feel like another service project in his day. He gets to know you and your vehicle and make you feel appreciated. Every experience I have there has made my decision easy, to purchase future vehicles with them and continue my services. Thank you Volkswagen team! your the best and looking forward to our next interactions! More

Great service was in and out in about hr and half not bad for a dealer , Eric Ferrel (service advisor ) was great all in all great experience why better then before, thank you for a dealer , Eric Ferrel (service advisor ) was great all in all great experience why better then before, thank you More