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Larry H. Miller Volkswagen Avondale

Avondale, AZ

4.6
699 Reviews
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10205 W. Papago Fwy

Avondale, AZ

85323

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Showing 699 reviews

October 10, 2022

Very disappointed with this service technician Jeremy, and Larry h miller Volkswagen. I took my car for service. Due to a water leak a oil pressure red light blinking. The Mecanic test drove my car and sa More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy
Oct 12, 2022 -

Larry H. Miller Volkswagen Avondale responded

Hello, thank you for leaving this feedback. I would be happy to discuss the repairs completed on your vehicle and the pricing attached to ensure that everything was handled and priced correctly. Please reach out to me at your earliest convenience, I look forward to offering my assistance as soon as possible. - Victor Tanori, General Manager, (480) 865-2058

June 17, 2022

Refused warranty on brake rotors on 2020 cross sport. Brakes that apply themselves on cruise control. I was accused of making heat spots on the rotors. This on the car with 15000 miles. More

by dinorays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Halsey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Kyle Smith, Service Manager, (623) 215-1651

May 04, 2022

Please be aware of how unprofessional this dealership is before trusting them with a large purchase. I a female purchased a brand new 2022 Taos from Zach. a day after purchase the check engine light came on More

by foreversam89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Elliott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Knapp
May 05, 2022 -

Larry H. Miller Volkswagen Avondale responded

Hello there, thank you for providing that feedback. It’s hard for me to address all of the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences and we take your review extremely seriously. I’d appreciate the chance to speak with you directly so that we can both learn how we can better our dealership and the services we provide, as well as assist you however possible in finding the answers and resolutions you are searching for. Hopefully you will give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Victor Tanori, General Manager, (480) 865-2058

March 09, 2022

Had oil change, other maintenance work and a recall taken care of. Service was wonderful! More

by bethcarpenter56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Erickson
Mar 09, 2022 -

Larry H. Miller Volkswagen Avondale responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Victor Tanori, General Manager

March 04, 2022

I went through the issue and received a 2016 VW Passat. I was very content and it was delivered to my house by Miguel. Within 2 hours, there was a weird squeaky noise and I returned it to the dealer. After More

by bdivine.solution
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel
February 22, 2022

Elijah was great at working with us and listening to what we were looking for. He provided us with options and then explained every step of the process really well. One of the more pleasant car buying experi More

by jonathan.gerber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Elijah Jaramillo
Feb 23, 2022 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your great review, Jonathan! I will make sure they get the recognition they deserve. We are happy to have provided a knowledgeable and professional sales experience. Stop by and see us if you need anything else down the road. - Victor Tanori, General Manager

February 21, 2022

I had an amazing experience doing a lease buyout with Elijah’s help, the whole team was great too! Can’t beat the pricing and service at LHM - I came from Scottsdale and highly recommend them! More

by brigit d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jaramillo
Feb 22, 2022 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Victor Tanori, General Manager

February 16, 2022

Quick & easy process to finish purchase of our vehicle. Elijah was great to work with and could answer any questions we had. More

by Alyssa.andersona8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jaramillo
Feb 17, 2022 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your great review. Our team was happy to have given you a wonderful experience at our dealership. Please let us know if there’s anything else that we can do for you in the future. - Victor Tanori, General Manager

February 11, 2022

Elijah was amazing, he provided all of the info requested in a timely manner and was very respectful and attentive More

by April M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jaramillo
Feb 12, 2022 -

Larry H. Miller Volkswagen Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Our team was happy to assist you however possible. We hope you’ll come back soon if there’s anything else that we can do for you. - Victor Tanori, General Manager

February 10, 2022

Was a pleasure doing the purchase with Elijah. Surprised how easy it was online/texting to complete the deal. I would recommend this dealership and Elijah to anyone looking to buy a new vehicle . More

by 69restocoupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jaramillo
Feb 11, 2022 -

Larry H. Miller Volkswagen Avondale responded

Thank you for your great review! Your positive recommendation is really appreciated! Our sales team was happy to help you find a vehicle you enjoy. Come back to see us again soon. - Victor Tanori, General Manager

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