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Larry H. Miller Volkswagen Avondale

Avondale, AZ

4.6
699 Reviews
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10205 W. Papago Fwy

Avondale, AZ

85323

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Showing 699 reviews

March 23, 2024

Great service! No issues, we will be back. Jeff was great and professional. Thank you More

by Marmazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
March 23, 2024

The service advisor we dealt with was amazing. He took the time to help us understand all that was being serviced on our vehicle. More

by shawna4.10berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
March 19, 2024

Routine oil change that was scheduled took 2 hours to complete and no one bothered to let my husband know it was done. He told the agent he was staying at the dealership. More

by Skfleming64
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
May 04, 2024 -

Larry H. Miller Volkswagen Avondale responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that he had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Victor Tanori, General Manager, (480) 865-2058

March 19, 2024

Once I had the attention of the person I was to meet at my appointed time, things went well. When we first walked in, it was akin to a ghost town. We finally checked in with the service department, who gav More

by Tdovervaag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Nygaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Llamas
March 16, 2024

Excellent and faster service. The personal very nice. I like so much Volkswagen cars and dealerships More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KARLA DE GYVES
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Totally Awesome experience… It took less than two hours to negotiate terms and interest rate…5 stars More

by rjones1272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Barb promised less than 2 hours and it was actually 1 hr & 20 minutes. Great Job More

by dsmith544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Great dealer and wonderful service people. I am on my 4th VW. A special shoutout to Barb. She has been my service advisor for 17 years and has been the primary reason I visit this dealership. More

by traverj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Customer service and Service department are efficient. Employees have satisfied my requirements and answered questions about my vehicle. More

by leticia_alcantara59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Mike in service was great! Excelllent and timely communication. I highly recommend dealership for any service needs More

by Scott.gann27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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