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Larry H. Miller Volkswagen Avondale

Avondale, AZ

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Vehicles
4.6
699 Reviews
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10205 W. Papago Fwy

Avondale, AZ

85323

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Showing 699 reviews

April 24, 2024

It took 2 hrs and 10 min to get an oil change. They said no more than 1.5hrs. Also usually rotate tires but that wasn't on receipt! More

by gayellene
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Apr 24, 2024 -

gayellene responded

Took 2hrs10min to get oil change. Said no more than 1.5hrs. Also usually rotate tires but that wasn't on receipt!

April 24, 2024

Not like other dealerships that offer you drinks and attention while you wait for your vehicle More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
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May 04, 2024 -

Larry H. Miller Volkswagen Avondale responded

I'm sorry to hear that your experience at our dealership didn't meet your expectations in terms of hospitality. We strive to provide excellent customer service, and if there's anything specific you'd like to discuss or if you have any further feedback, please feel free to reach out to me directly. We appreciate your business and hope to have the opportunity to better serve you in the future. - Victor Tanori, General Manager, (480) 865-2058

April 23, 2024

My salesman was great the service of my car was terrible. Took their sweet time. Had to push back plans. More

by Bigzaddy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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May 04, 2024 -

Larry H. Miller Volkswagen Avondale responded

It's unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. Please feel free to contact me so we can discuss your concerns in more detail. I look forward to straightening this out with you. - Victor Tanori, General Manager, (480) 865-2058

April 22, 2024

Tony Hefner and Walfred Perez provided great customer service.. From the moment we arrived we were greeted with a smile. More

by Rule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walfred Perez and Tony Hefner
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April 21, 2024

Aaron was great and nade sure iwas taken care of. And kept me updated on my car. More

by bigpoppajohnson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor,steve,peter.
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April 20, 2024

Took my 2014 Jetta Sports Wagon TDI in for servicing, and to have the front end looked at.. My Service Adviser Mike Erickson informed me of some Big problems with the front end Stabilizer which hand-in-han More

by OLD MAN DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
*****Mike Erickson *****
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April 18, 2024

Service was great. I was updated regarding issues and status of repairs in a timely manner. More

by Grohmanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Abalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 18, 2024

My experience was a great one. They were friendly and helpful. They try to help out as much as they can. More

by Daniel.rolon0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service
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April 17, 2024

Aaron was great he provided excellent service and explained everything in a way I understood he went above & beyond thank you for such great service! More

by Yaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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April 16, 2024

Tony in the service department is so great, he remembers you, makes sure you are taken care of and your concerns are heard. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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