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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,246 Reviews

1,246 Reviews of Larry H. Miller Toyota Peoria - Service Center

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November 29, 2016

Great Service and timely to boot! Only one minor complaint: My Tundra is too big for the LM car wash so I am not treated to a clean truck. The time for lub/oil etc was not bad at all More

by noway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
Dec 15, 2016 -

Larry H. Miller Toyota Peoria responded

We are glad to hear about your positive experience with our service department. - - Jay Carley, General Manager

November 13, 2016

scheduled service and recall repair i called to have 2 recalls done and waited a few weeks and when i brought my car in they told me no problem and when i picked it up ,one of the recall More

by jimbo rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott
Dec 06, 2016 -

Larry H. Miller Toyota Peoria responded

We apologize for any miscommunication on our end. Your honest feedback is greatly appreciated. Jay Carley, General Manager

November 12, 2016

Oil change, tire rotation, engine check Only waited an hour, Scott kept me informed, advised of an issue with my water pump....which I will watch...and take care of soon...$$$$...and wait ti More

by linda sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 06, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you so much for sharing this with us! We're glad you had a great experience. Jay Carley, General Manager

November 10, 2016

Exceptional Customer Service I've been coming to Larry Miller Toyota for 13 years. I have worked with many of your service advisors however when I worked with Rick Emerson many y More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you so much for being a loyal customer! We love working with you and are happy to hear that you continue to have a great experience. Jay Carley, General Manager

October 20, 2016

Always great service From the time you arrive, service staff are there to immediately help. I often come in without an appointment and Dean Anderson is always willing to More

by parhurst72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you so much for your kind review of our service department! I will make sure to tell Dean that he did an excellent job. Jay Carley, General Manager

October 13, 2016

They got my car in very fast for service. Had a few problems with me car, they got in quickly and repaired it fast, warranty is great, only cost me $25.00 when it could of cost over $2,000. Lo More

by Linds.bell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barret
Oct 13, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you for your review! I'm happy to hear you had such a great experience! Jay Carley, General Manager

September 17, 2016

Best team in town! Customer since 1980s (when you were on Indian School Rd). Drove a 99 Avalon from 2003 to Sep 2016. Its age caused computer to malfunction. Decided More

by AZjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sandefer, Scott Hallowell, RIck Zamora, Donnovan Trifari, Maryann (receptionist), Alfonso (parts)
Oct 13, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you for your kind review! I'm so happy to hear that you had such an excellent experience. Jay Carley, General Manager

September 17, 2016

Friendly service. Loved Brenda who gave me a ride back to work. Made the drive fun. Mike Ross is a good service guy. He was busy on the pickup and his partner helped More

by don't care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ross
Oct 13, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you for your kind review! We will pass along your kind words to Brenda and Mike! Jay Carley, General Manager

September 15, 2016

Recall Dean Anderson is great. He always takes care of our Toyotas. This is our 4th from LHM Toyota. I bet there will be a 5th in the future... More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you for your review! I am glad that Dean could provide you with great customer service. Jay Carley, General Manager

September 15, 2016

Recall Service Work done as promised and on time. Good overall experience. Took awhile for Toyota to get a remedy for air bag recall but not the dealer's fault. More

by RCMAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moore
Sep 16, 2016 -

Larry H. Miller Toyota Peoria responded

Thank you for your review! I am glad that we could provide you with good efficient service. Jay Carley, General Manager

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