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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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March 28, 2024

Eric Holger is a great Service Representative. Communicates effectively. Always takes good care of his customers. More

by advinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holger
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

We are so happy to hear that you had a fantastic experience at our dealership! Your satisfaction is our top priority and it's great to hear that we were able to meet your needs.

March 28, 2024

Dealer is a “money” grab. 18k and wants $600 of extra work and it’s brand new More

by blkntan99@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Whelan
May 04, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. Please reach out to me directly to discuss the matter further. - Sean McKinnon, General Manager, (623) 876-3410

March 28, 2024

Always on time, clean waiting area. Steve Giovani is knowledgeable and helpful with recommendations. Coffee good 👍 More

by judyjohnson4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Giovani
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

March 28, 2024

Switched to Larry Miller for recent service on a Highlander. I decided to shop around after previous shop made it very difficult to speak with an advisor, get a quote, etc., routing all calls to a r More

by Dave L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Giovando - 5 stars
May 07, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

March 27, 2024

Steven always takes great care of us . He is really speedy about getting us in and out and good w communication. More

by Justine.cherney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else.

March 27, 2024

Great service, feedback during the examination. Asked which services I wanted, in order of most important. I like that my service advisor checked in with me often while I waited. He is very persona More

by roxana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Barrett
May 07, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for coming to our dealership. Your great review is appreciated very much.

March 26, 2024

Good service with knowledgeable staff both service reps and mechanics. Clean and professional run dealership. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else.

March 26, 2024

Had great service and the work was done in time. Mike Moore really knows his stuff. More

by sueden1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Moore
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Your positive feedback means a lot to us! We are committed to providing the best customer service and it's great to hear that it shows.

March 26, 2024

Excellent service, fair price and a comfortable waiting toom. I highly recommend for Toyota car service. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need.

March 26, 2024

Service tech was nice, the communication was terrible. I arrived at the dealership at 9am for an oil change appointment by 2pm I was texting the tech to find out why my car was still pending. The tech tho More

by Nikki.Zuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gill
May 04, 2024 -

Larry H. Miller Toyota Peoria responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Sean McKinnon, General Manager, (623) 876-3410

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