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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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March 30, 2024

Took my car in to have the screen replaced due to a bad display unit and also wanted to talk to someone regarding trading in my 22 corolla hybrid for a 24 tacoma. I literally walked the lot and stood outsi More

by jrussell4009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Geary
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Larry H. Miller Toyota Peoria responded

Jake, I'm truly sorry for the disappointing experience you had at our dealership. It's unacceptable that you had to wait for over 2 hours without assistance and encountered insensitive remarks. Every customer deserves to be treated with respect and provided with attentive service I apologize for the lack of professionalism and the negative impression it left on you. If there's anything I can do, please don't hesitate to reach out. Thank you for your time. - Sean McKinnon, General Manager, (623) 876-3410

March 30, 2024

Eric is awesome! This was my 2nd time with him. My reason for bringing in my car was taken care of on both accts and in a timely manner. More

by hopefullwriter
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with.

March 30, 2024

Larry H Miller staff is always professional and Christian was terrific, as has been the case with every service advisor and sales representative. More

by Martina’s Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Mesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with.

March 30, 2024

Service staff very helpful and friendly. Clean comfortable environment. Inside sales associates welcoming. Definitely recommend! More

by natalia518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Steve
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

March 30, 2024

Drove a distance to try Larry Miller Toyota repair service. When I called to make appointment to have the transmission fluid changed, I spoke to Advisor Stephen. He took the time to make sure parts More

by rtaylor20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

March 29, 2024

Work was completed as ordered. Tire pressure set at 42. Car specs inside door says to set at 33 More

by Jannrdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker
May 07, 2024 -

Larry H. Miller Toyota Peoria responded

Hello there, it’s great to hear from you! We always try to provide a 5-star experience so if there’s anything we could have done to improve your visit, please let us know.

March 29, 2024

This place gives an awesome service. The people are so friendly, the place is so clean and service department is just so awesome. I love thid place. More

by ed.ochoa33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon.

March 28, 2024

I got in quickly for a maintenance issue that turned out to be a bigger problem than I thought it was. Quin was very helpful and made me feel like I was in good hands with the service team. So happy I chose More

by deanndoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin Rosenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

March 28, 2024

I had the best experience, it was my first time with them and they were very kind, Christian was very kind and efficient with his work. They helped me a lot with my car service. More

by Diego Dextre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 06, 2024 -

Larry H. Miller Toyota Peoria responded

We are so happy to hear that you had a fantastic experience at our dealership! Your satisfaction is our top priority and it's great to hear that we were able to meet your needs.

March 28, 2024

Never had a problem here with buying or service. I feel they are honest and suggest service with no pressure. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 07, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for leaving such a terrific rating! We hope you will come visit our dealership again soon.

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