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Larry H. Miller Toyota Peoria - Service Center
Peoria, AZ
1,247 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center
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May 02, 2024
They were knowledgeable of the vehicle issue and thoroughly enough to run diagnostic test to rightly info me of what they had to do to fix the problem. Thank you thoroughly enough to run diagnostic test to rightly info me of what they had to do to fix the problem. Thank you More
by Mary Mc
Employees Worked With
Juan M (I think)
May 02, 2024
Quick and friendly service! Did a great job, Quin was very informative, professional, and friendly! Thank you for your fantastic service! Did a great job, Quin was very informative, professional, and friendly! Thank you for your fantastic service! More
by Tiney17
Employees Worked With
Quin
May 02, 2024
We had a recall on 2020 Toyota Highlander. we called and made appointment. No one said it would take three hours. We were told to bring cat in and fix it. We were there at 7 A told for first we called and made appointment. No one said it would take three hours. We were told to bring cat in and fix it. We were there at 7 A told for first time it would take three hours. If we had known this we would have made arrangements for someone to pick us up and bring us back. Told they would have to free someone up to work on it. After two hours waiting told car was ready to pick up. We were told they did not have part to finish it and had to order it. Two hours waiting and nothing done. Now we have to come back.next week. I myself believe if I was paying for it it would have been fixed and completed right away. Since they knew we were coming in for a recall and knew the make and model of car they should have made sure they had the part before we came in. Hopefully when the part comes in and they will have someone available to work on it when the next appointment is set up More
by Rc1234
Employees Worked With
May 02, 2024
Two hours after my scheduled oil change appointment, they advised me my car hadn’t been worked on yet, but assured me I was next in line. I specifically asked when I arrived about wait times because I had to advised me my car hadn’t been worked on yet, but assured me I was next in line. I specifically asked when I arrived about wait times because I had to pick up my child at school and they said hour and a half, tops, for my vehicle to be ready. Additionally, they provide conflicting information because they assured me oil changes were every 10k miles under Toyota Care, but now that I am a paying customer, they’re instructing me to get it done every 5k miles and I really shouldn’t let it go past the 5k after assuring me the car was rated for 10k when it was under Toyota Care plan. More
by evmoreno98
Employees Worked With
Juan
