Larry H. Miller Toyota Peoria - Service Center
Peoria, AZ
1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center
Rick Emerson, is my service advisor and he is very friendly and knowledgable. If I have a question or issue he always handles my question/issue the way I would expect. If he doesn't know the answer friendly and knowledgable. If I have a question or issue he always handles my question/issue the way I would expect. If he doesn't know the answer he finds out. Although, I did not buy my car from Larry Miller (it was used), they have treated me just like I had purchased it from them. I feel like they are doing the right thing as they represent Toyota. Rick is very professional. I will continue to take my car to them even though the construction hardship makes it a mess for both the customers and the employees to work under. I'm sure the end results will be worth it for all concerned. J. Schultz More
I had normal maintenance done and other problems were discovered a week later. I stopped by and Rick Emerson came out and looked at the issue and his advise was right on target. As I drove away a light discovered a week later. I stopped by and Rick Emerson came out and looked at the issue and his advise was right on target. As I drove away a light for the airbags came on, I turned around and Rick again came out checked it out. I had to make an appt to have it looked at which was prompt and the price was exactly as promised, repair was done and no more warning light. Rick has always been very knowledgeable and helpful. I trust the advise and service I get at this dealership. More
Rick Emerson provided exceptional service. I would definitely recommend Larry Miller Toyota for all my car needs. Rick has always been very easy to deal with, professional and honest definitely recommend Larry Miller Toyota for all my car needs. Rick has always been very easy to deal with, professional and honest More
In January 2013 I took my car in for service. Jeremy was ready to take my car at the appointed time and ensured the work was done correctly and quickly. He was informative on items needing my attention. T ready to take my car at the appointed time and ensured the work was done correctly and quickly. He was informative on items needing my attention. The normal quality of work I received and expected is a teatament to Larry Miller Toyota in spite of the on-going contruction work in progress. More
doesn't get any better than this dealer beats the dealer in my home town in michigan and I've been going there for 13 years. very efficient and don't have a long wait. they are close to when they say it wil in my home town in michigan and I've been going there for 13 years. very efficient and don't have a long wait. they are close to when they say it will be ready. thanks for a reliable and trust worthy dealer and to Jeremy. Pete More
This was our first Toyota. We had an 'issue' with our new vehicle that we felt should be resolved by Toyota, at no additional cost to us. After just a bit of back-and-forth clarifications, that issue wa new vehicle that we felt should be resolved by Toyota, at no additional cost to us. After just a bit of back-and-forth clarifications, that issue was resovled to our 100% satisfaction. I was taken at my appointed time, received a shuttle ride over to a mall to 'kill some time', and was picked up in the time they told me it would take. The e-mail reminder was also a nice touch. Everyone at the dealership seems to have customer satisfaction as their first priority. You can tell ... from the donuts and coffee, to the frequent, 'can I get you anything'? My first service visit was indeed a good one. I recommend the Larry Miller Toyota experience ! More
I have always felt comfortable with Larry Miller Toyota handling the maintenance on my car primarily because of Rick Emerson and the quality of work done. Rick is always cheerful, helpful and positive. I handling the maintenance on my car primarily because of Rick Emerson and the quality of work done. Rick is always cheerful, helpful and positive. I am never pressured to have additonal repairs done although Rick will recommend some items to me. I tell him how I feel about the time frame to get the services done and he gladly accommodates my needs. I will continue to patronize Larry Miller Toyota as long as they continue the excellent service I have experienced so far. More
Very courteous, friendly, and will take care of your car in a timely fashion. Chris Conger is a very knowledgeable service rep and is very caring. He is a great service person and a great dealership. in a timely fashion. Chris Conger is a very knowledgeable service rep and is very caring. He is a great service person and a great dealership. More
I was most pleased with the service. I made the appointment for service on my Camry, and they were ready when I arrived. The service was finished before the estimated time and I was on my way again appointment for service on my Camry, and they were ready when I arrived. The service was finished before the estimated time and I was on my way again. I have never had a bad experience with Larry Miller Toyota. From their sales department to service. More
This is the nearest dealer to my home and I have used them a number of times in the past seven years for service other than routine tires and oil changes. Regardless of the service manager I have dealt them a number of times in the past seven years for service other than routine tires and oil changes. Regardless of the service manager I have dealt with I have always found them professional, courteous, and willing to fully explain the work being done to my car. I have never experienced an issue with the work done (they do it right the first time) regardless of whether I paid the bill or the Toyota warranty applied. Overall, I feel I get good value for the money I spend and highly recommend their service group. More