Larry H. Miller Toyota Peoria - Service Center

Excellent, friendly service All I needed this time was an oil change and the check-ups that are included. But I appreciated that the Service Writer did not try to sell any servic All I needed this time was an oil change and the check-ups that are included. But I appreciated that the Service Writer did not try to sell any service that was not required. This seems to be the #1 thing that contributes to a negative reputation attached to mechanics. My son is a Master Mechanic, and this kind of thing bothers him as well. He refuses to include services in his inspections that are not truly required. Thank you for an honest inspection. More

Great Service Our service advisor (Dean Anderson) found that the driver's side sun visor was under a recall notice and was able to replace at no cost to us. Our service advisor (Dean Anderson) found that the driver's side sun visor was under a recall notice and was able to replace at no cost to us. More

Well Done Have always had a very good experience dealing with Dean Anderson. Very helpful and informative. Explains everything you need to know. A well done Have always had a very good experience dealing with Dean Anderson. Very helpful and informative. Explains everything you need to know. A well done job by the mechanic involved. Thanks Dean. More

Could not have been better Mike Ross and his team are first class. I brought my truck in for its 5000 mile service (oil change and tire rotation) I reminded Mike that we were g Mike Ross and his team are first class. I brought my truck in for its 5000 mile service (oil change and tire rotation) I reminded Mike that we were going to replace the directional on the roof of the cab. He drove it back to have them to replace it and when he returned he had noticed how loud the differential was as he drove it back to the pick up area. He scheduled the repair the following week, replace the rear end and adjusted the breaks. Not only can I talk on my cell now while I'm driving, I have no wheel shake when I stop. Mike has been my service advisor for several years and he's the reason I continue to have my truck serviced at Larry Miller Toyota. More

Great My service advisor, Scott Hollowell is very thorough and professional. Scott takes the time to explain the needs and your options otherwise. He shoul My service advisor, Scott Hollowell is very thorough and professional. Scott takes the time to explain the needs and your options otherwise. He should be in a management position... More

Service I have come to expect I have had my vehicles serviced at Larry Miller Toyota since 2007. I have always been treated very well by Chris. He has explained any issue that may I have had my vehicles serviced at Larry Miller Toyota since 2007. I have always been treated very well by Chris. He has explained any issue that may have been discovered and when it should be addressed. More

Another saisfactory visit My latest visit for service was timely and completed as expected and ordered. Mike Ross, service advisor, followed up in with good service. It's rea My latest visit for service was timely and completed as expected and ordered. Mike Ross, service advisor, followed up in with good service. It's really a plus to have the advisor take care of payment. I had to wait for the shuttle for only about 10 minutes and the driver, Joe, was very pleasant. More

Excellent Service Requested service was done and questions answered. Rick is always very friendly and answers my questions. He is very thorough and knows me and my ca Requested service was done and questions answered. Rick is always very friendly and answers my questions. He is very thorough and knows me and my car. More

Excellent Service at an Excellent Price LHM has taken the hassle out of servicing my Toyota. I can arrange an appointment on line. When I arrive, Dwayne, my service manager is waiting for LHM has taken the hassle out of servicing my Toyota. I can arrange an appointment on line. When I arrive, Dwayne, my service manager is waiting for me. The work is done quickly and efficiently at a competitive price. Dwayne knows my car and recommends work when due, and is able to piggyback work so that labor costs are saved. More

Overall great, except for online scheduling As usual the service tech and our advisor, Chris Conger, were very friendly and efficient. Also as usual, we scheduled our appointment online and rec As usual the service tech and our advisor, Chris Conger, were very friendly and efficient. Also as usual, we scheduled our appointment online and received a call later to say the appointment we chose was not available and we had to reschedule for a later time. This happens EVERY time and when we mention it we are told the online system does not work well and that we should call to make appointments. We prefer the ease of the online system but if it is not going to work, why offer it? More