Larry H. Miller Toyota Peoria - Service Center

Professional, Effecient & Fast My Prius was serviced and washed before wife and I finished lunch. Rick Emerson did his usual exceptional job! Thanks again Rick....Why is Rick, Britt My Prius was serviced and washed before wife and I finished lunch. Rick Emerson did his usual exceptional job! Thanks again Rick....Why is Rick, Brittany, Jeremy, and Mike all listed as "Others?" I believe they deserve proper recognition as team members "Other" sounds like expendable employee's. "Customer Service Rep's" or "Service Writers" any appropriate title sounds more professional than "OTHER" ....."What do you do for a living Jeremy?" "Oh, I'm a OTHER at Larry Miller Toyota."..."A What?" More

Excellent service Amanda is my customer service rep who is very professional. Great experience taking my Toyota here. She explains eveything as simply as possible. The Amanda is my customer service rep who is very professional. Great experience taking my Toyota here. She explains eveything as simply as possible. The service is always performed in a timely manner. More

Amanda Whelan is an excellent employee and is efficient. I enjoy bringing my Scion XB in for service and Amanda is very efficient in getting the job done from the time I drop the car with her until the time I enjoy bringing my Scion XB in for service and Amanda is very efficient in getting the job done from the time I drop the car with her until the time the mechanic brings it back to her. And explains everything accurately before I leave the Service garage. More

Great Chris is exceptional. His recommendations are honest and always worthwhile I would surely recommend him to anyone using the dealership Love the ne Chris is exceptional. His recommendations are honest and always worthwhile I would surely recommend him to anyone using the dealership Love the new addition to my air conditioner More

Scheduled maintenance done efficiently My appointment for service was easy to make. On arrival Amanda was great. Car was ready sooner than estimated. I also also appreciated the complimenta My appointment for service was easy to make. On arrival Amanda was great. Car was ready sooner than estimated. I also also appreciated the complimentary exterior wash. More

Friendly Professional Rick Emerson handled my "semi-emergency" by getting me scheduled, in and out all the while keeping me informed of situations, costs, and estimated com Rick Emerson handled my "semi-emergency" by getting me scheduled, in and out all the while keeping me informed of situations, costs, and estimated completion time--just what I have come to expect. Keep up the good work. Bob More

FOUR FAT SENIORS IN A SARDINE CAN THE SHUTTLE RIDE IN BOTH DIRECTIONS WAS OVERLOADED. 80 YEAROLD FAT PEOPLE SHOULD NOT BE REQUIRED TO SIT IN THE 3RD ROW OF SEATS. THE SPACES AVAILA THE SHUTTLE RIDE IN BOTH DIRECTIONS WAS OVERLOADED. 80 YEAROLD FAT PEOPLE SHOULD NOT BE REQUIRED TO SIT IN THE 3RD ROW OF SEATS. THE SPACES AVAILABLE TO GET INTO THE 3RD SET OF SEATS SHOULD BE USED BY 10 YEAR OLD SKINNY KIDS. ROY (DRIVER) SAT BEHIND THE WHEEL AND OFFERED NO HELP. I'M SURE HE HAS SEEN THIS PROBLEM MANY TIMES. ALL 8 PASSENGERS WERE SENIORS. THE TRIP TO AND FROM TOYOTA WERE DELAYED WHILE ROY WAITED TO "FILL" THE VAN. More

Great servicd Easy making appointments. Wait time this time was short. I always look forward to reading, eating popcorn and relaxing in your lounge. Your empl Easy making appointments. Wait time this time was short. I always look forward to reading, eating popcorn and relaxing in your lounge. Your employees are all professional, clear, and easy to deal with. More

Vehicle Repairs I appreciate getting my Toyota Highlander in for repairs on short notice. The problem was diagnosed and repairs done the same day so that I could get I appreciate getting my Toyota Highlander in for repairs on short notice. The problem was diagnosed and repairs done the same day so that I could get back on the road. More

Excellant Service Rep Duane Thomas was very courteous and helpful. The work was completed in a very reasonable amount of time. I will continue to bring my 4Ru Service Rep Duane Thomas was very courteous and helpful. The work was completed in a very reasonable amount of time. I will continue to bring my 4Runner here for all future service needs. More