Larry H. Miller Toyota Peoria - Service Center

best customer service Joel Morales was very friendly and explained all that was done to our Prius. The service was prompt and finished on time. Every detail was taken care Joel Morales was very friendly and explained all that was done to our Prius. The service was prompt and finished on time. Every detail was taken care of to our satisfaction.. More

New tires and oil change. Great service. Dean is a good advisor! We had our car aligned, new tires and an oil change. Also new windshield wipers. We were very pleased with th Great service. Dean is a good advisor! We had our car aligned, new tires and an oil change. Also new windshield wipers. We were very pleased with the service. We like the dealership. More

Routine check up Visit to the service department was easy, fast and efficient. I arrived early and was taken immediately and the car was returned within an hour. Wai Visit to the service department was easy, fast and efficient. I arrived early and was taken immediately and the car was returned within an hour. Waiting area is warm and inviting. More

Maintenance Light The maintenance light came on in the car. I stopped by the Toyota dealership to have it turned off. Dean my service person checked my records and t The maintenance light came on in the car. I stopped by the Toyota dealership to have it turned off. Dean my service person checked my records and the car was due for an oil change to my surprise. Time had gone by fast. He scheduled me the very next day to bring car in for the oil change and tire rotation. Very prompt service, didn't have to wait long. The waiting area has plenty food and TV's to pass the time. Excellent follow up for service that time had gotten away from me. Bonnie Harrison More

Honest and easy to understand I go to Rick Emerson; he prioritizes the items that needs fixing and explains how serious each one is . I feel I can trust what he say. I go to Rick Emerson; he prioritizes the items that needs fixing and explains how serious each one is . I feel I can trust what he say. More

Great Service Rick always keeps me in the loop and prioritizes the work that needs to be done. He also gives me a heads up on current deals that may apply to the se Rick always keeps me in the loop and prioritizes the work that needs to be done. He also gives me a heads up on current deals that may apply to the service I need. Keep up the great work Rick! More

Service was good pricing poor Suggestion by service department to have battery fan cleaned in a Prius was over priced. Compared two other dealers and their prices were 20% cheaper Suggestion by service department to have battery fan cleaned in a Prius was over priced. Compared two other dealers and their prices were 20% cheaper. They did adjust price but the sense of trust was damaged. More

Great service Great service, friendly courteous employees. I have dealt with Joel several times before and he is very professional helpful and upbeat. I always enjo Great service, friendly courteous employees. I have dealt with Joel several times before and he is very professional helpful and upbeat. I always enjoy dealing with him. More

Good service Amanda is a great service representative! She kept me well informed through out my wait at the dealership. I will ask for Amanda every time. Amanda is a great service representative! She kept me well informed through out my wait at the dealership. I will ask for Amanda every time. More

Regular visit for car check up I trust Rick (Emerson) to let me know what needs fixing now and to prioritize what the car needs in the future so I can budget for those expenses. I trust Rick (Emerson) to let me know what needs fixing now and to prioritize what the car needs in the future so I can budget for those expenses. More