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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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March 29, 2025

We purchased several cars from Larry Miller Hyundai on Bell Rd. over the years. We have passed the older cars down to our kids or other relatives. One of the cars we passed down to my son was 2011 Hyundai More

by Ron Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Parisi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Ron Kent responded

Larry H. Miller Toyota Peoria Mar 29, 2025 Ron Kent We purchased several cars from Larry Miller Hyundai on Bell Rd. over the years. We have passed the older cars down to our kids or other relatives. One of the cars we passed down to my son was 2011 Hyundai Sonata. When the car was 9 years old the car's engine locked up at 80,000 miles. We took it into Larry Miller's shop and found out the drive train was warranted for 100,000 miles and the car was also under a recall for the same problem. The engine was replaced and returned back to use about two weeks later. About 6 months ago and about after 30,000 miles the engine completely blew up. There was nothing but smoke and oil everywhere. We took it back to Larry Miller to find out what had happened. This time the Dealer said they would not fix the car or even talk to us about how an engine with only 30,000 miles would completely fail. I myself have been a mechanic for close to 50 years so I decided to pull the engine myself. What I found was an engine that was nothing but junk. This engine had burned out valves, old and broken piston rings and to my best estimate this engine had to have over 200,000 miles on it. In my opinion Larry Miller had taken my car in and stuck a junk engine in it and returned the car back to me because they felt that I would never know. The average customer would never know that this was the type of warranty work that was being performed on their cars by Larry Miller. I also had a newer Santa Fe with 40,000 miles it. Two weeks ago, I traded the car for a Toyota. I have no trust in Larry Millers. warranty work. I would never have any car serviced at Larry Miller again. No more to say.

October 16, 2024

We had no appointment but a tire with a screw they fixed it right away More

by Lady with flat tire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 16, 2024 -

Lady with flat tire responded

They did an excellent job

October 14, 2024

I was pleased with the service I received. But in my previous visit for oil change I waited 5 and a half hours for that service. Very upsetting. And that is way I gave you 2 stars More

by kamalalalawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Larry H. Miller Toyota Peoria responded

Hello, looks like we got 5 stars on everything but communication being 4. Was your last visit a good one and a previous visit was a long one? Let me know if there is anything we can do to earn the opportunity back to assist you. - Sean McKinnon, General Manager

Oct 19, 2024 -

Larry H. Miller Toyota Peoria responded

Hello, looks like we got 5 stars on everything but communication being 4. Was your last visit a good one and a previous visit was a long one? Let me know if there is anything we can do to earn the opportunity back to assist you. - Sean McKinnon, General Manager

October 07, 2024

People are friendly and knowledgeable. The service is good. The building is always clean and shining. More

by upperlips@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in the service department. He was excellent.
October 07, 2024

Check-in was very smooth. Was told 2 hours for tire rotation and bumper recall, took a little over 1 1/2 hours. More

by Linmglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Service as always was professional and efficient. Great service at Larry Miller Toyota and good work. More

by bill2bno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Mercer
October 06, 2024

Had a great experience here. My advisor explained my issue and helped me. Thank you! More

by Blhfgxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The service writer, Krysta was friendly, knowledgeable and professional. The work was done in a timely manner. Future service concerns were dicussed. More

by tfitzatplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysta Perry- Service
October 05, 2024

Peoria Toyota staff are very attentive and courteous. The service department is quick and efficient. More

by dawn.rocheford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysta
October 05, 2024

Have. had good experiences when bringing my vehicle in for service. Service staff has been accommodating regarding additional services. More

by Ron Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Barnett
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