Larry H. Miller Toyota Peoria

Michelle was excellent; she aggressively pursued the vehicle I wanted and made the arrangements for shipment. Credit for making the sale rests squarely with her. Allen closed the sale for Michelle, w vehicle I wanted and made the arrangements for shipment. Credit for making the sale rests squarely with her. Allen closed the sale for Michelle, who was away on the day of delivery. While easy to work with, there was a delay in getting to the finance person. Allen's knowledge of the vehicle was decent but a little weak regarding the advanced 4wd aspects. The price was high for this model, but Michelle's hard work and clear communication carried the day. More

This dealership sucks. We walked into the dealership and This dealership sucks. We walked into the dealership and like so many, you are about mobbed by the guys outside ready to pounce on you once you get This dealership sucks. We walked into the dealership and like so many, you are about mobbed by the guys outside ready to pounce on you once you get out of your car. I told the one guy I was hear to get information on purchasing my lease. We went in and he starts to take the information down. The first thing he wants is the millage and asks what kind of shape it is in. I asked him, what difference does it make, I want to purchase the vehicle. My answer, it's our standard procedure that we have to ask these questions. Then he and another guy which could have been the sales manager start talking. I'm just waiting for the sales pitch. He comes back and I told him, look, I don't want a sales pitch, I just want the numbers to buy the car. He also wanted my social security number after getting the vin number from me. I told him, I wasn't going to give him my ss number and he could look it up without it. I also told him I was a resident of Michigan and wanted to purchase it through Michigan. My payoff was just over $13,000 and he comes back with a number over $15,000 with all fees. I told him, first off, the sales tax must have been figured on Arizona tax because that figure was about $500.00 too high. Then I asked him about the other fees. There was some Arizona county tax for about 2.5 percent, some handling documents fee for $400.00 etc., etc.... I told him, he was crazy and we walked out the door saying we would contact our dealer in Michigan to take care of it. We contacted our Michigan dealer the next day. Geez, with taxes, just over $14,000 out the door. I saved over $1,000 for not doing business with this Arizona dealership. These bums were either trying to scam me or wanted my clean Toyota that only had 40,000 miles on it so they wanted me to purchase or lease another from them. Instead what they got was a pissed off customer who will not only never do business with them, but will tell anyone in the area to avoid their group of dealerships. As Dave Ramsey says, the two biggest profit centers are the garage and the sales office. They were working hard at helping that sales office and they failed and lost a future customer. More

I was looking for a Toyota Tundra online and found the truck I wanted at Larry Miller Toyota. My wife and I had purchased a used Camry from Larry Miller a few years back and had a great experience, so we truck I wanted at Larry Miller Toyota. My wife and I had purchased a used Camry from Larry Miller a few years back and had a great experience, so we decided to check out a used Tundra there. Ernie Primera was kind, professional, and easy to talk to when we arrived at the dealership. He was honest about pricing, options, and current rebates and incentives. There was never any hassles or high pressure sale pitches. He was knowledgeable about the vehicle we wanted and answered every question we had. We ended up purchasing a new 2011 Toyota Tundra and can't be happier! We would recommend Larry Miller Toyota to anyone. You really can't go wrong. We have had not one, but two, great experiences with Larry Miller and my wife is already talking about a Sienna in the future for our growing family. I'm sure we will purchase if from Larry Miller Toyota. Give Larry Miller a try and you will be pleasantly surprised. All I can say is keep up the the great work Larry Miller Toyota! More

This is the second car that I have bought from Larry Miller Toyota. This time I went through the Costco program and was really pleased. They did not have the particular car that I wanted, but Charles Miller Toyota. This time I went through the Costco program and was really pleased. They did not have the particular car that I wanted, but Charles Inman (and several other employees) worked very hard to get me exactly what I wanted. All of my many questions were answered to my satisfaction. Everyone was extremely friendly and helpful. More

My wife and I were afforded friendly, courteous and individual attention. The new car pricing was fair and all rebates, credits and discounts were applied to our satisfaction. The finance department individual attention. The new car pricing was fair and all rebates, credits and discounts were applied to our satisfaction. The finance department processed our papers with clarity and ease. Attention, after the sale, has been very good. More

Being from a smaller town we always tend to look for vehicles in Phoenix. We had purchased a truck from Larry Miller Toyota nearly 4 years ago and had a great experience. We sought out the dealership vehicles in Phoenix. We had purchased a truck from Larry Miller Toyota nearly 4 years ago and had a great experience. We sought out the dealership again as we were looking for another vehicle. We basically purchased this vehicle over the internet and the customer service we received from Charles Inman was superb. Being three hours away I am sure the dealership is not always sure if a customer will actually come up to purchase a vehicle. (Especially when they say they will take it without even driving it or seeing it first hand) We did not feel at anytime that we were not receiving 100% of the dealers time. We will continue to use Larry Miller Toyota should we be in the market for another vehicle and we would recommend Larry Miller without any hesitation. Thank you Mr. Inman and Larry H. Miller Toyota. More

A very pleasant experience. This is the 3rd vehicle I have purchased from the Larry Miller family of auto dealers and by the far the best service to date. We have been pleased with our past purchases, b have purchased from the Larry Miller family of auto dealers and by the far the best service to date. We have been pleased with our past purchases, but Charles Inman and Huey Dao were extremely pleasant and helpful with this purchase. We are happy with our used Prius - drove 30 miles this morning and the average MPG was at 60 mph - Very, very happy! More

We had a great experience working with Charles Inman. He and I spoke on the telephone before I even came into the dealership and discussed the price and specs of the cars I was interested in. (my husband a and I spoke on the telephone before I even came into the dealership and discussed the price and specs of the cars I was interested in. (my husband and I already knew what we wanted we'd been test driving them over the past few months) When I came to Larry Miller, Charles already had the cars we wanted to test drive ready to go, and it made the whole process shorter. I had 4 kids at home and didn't want to spend all day at the dealership. Charles was courteous, knowledgeable, and helpful. Buying my Sienna from him was a great experience and when my husband needs a new car I'll call Charles again. More

Mark Mauer, Regional Manager for Larry Miller Toyota, greeted us when we arrived. After telling him what we were interested in and what our somewhat complicated situation was, he introduced us to Charle greeted us when we arrived. After telling him what we were interested in and what our somewhat complicated situation was, he introduced us to Charles Inman. Charles was exceptional to work with. Very knowledgeable, professional, personable and went out of his way to be sure that were treated very well and were given the best deal possible, without any pressure and hassle. After the purchase, we worked with Huey Dao, Finance Manager. Huey was as easy to work with as Charles and Mark. Thanks to all of you for making buying our new Prius an exceptionally pleasant experience. Keep up the GREAT work!!!! Lee & Jan DeFelice More

We recently purchased a new toyota highlander from Larry Miller Toyota. We felt the experience was a positive one. The salesperson was very professional and well-informed. The staff is friendly and knowl Miller Toyota. We felt the experience was a positive one. The salesperson was very professional and well-informed. The staff is friendly and knowledgeable. The dealership appears to be well-maintained and well run. More