Larry H. Miller Toyota Peoria

Only getting better!!!! I bought a car in 2013, it was a good experience and under the circumstances it was great. (They were under construction, and it was late at night.) T I bought a car in 2013, it was a good experience and under the circumstances it was great. (They were under construction, and it was late at night.) This time around I went in and looked at cars with Gary who was great, and he was not able to get me the car I wanted at that time. I was a little bummed out, but still very happy with the car I bought in 2013. The following week I went in to have my car serviced, because I always do my service there. (I live 1hr 30min away) When Joe Cox called me and asked me if I was still interested in the new car and he and Chris (from Financing) worked very hard to get the car in my price range. Needless to say, I drove away in a new 2014 Corolla S. A week later they asked me to come in and sign new papers, because they got my payment even less then originally agreed to. (They did that with the first car I bought as well.) I really appreciate that they went the extra mile both times to get me the best offer and payment possible. Thank you Larry Miller. More

Excellent Customer Service Dear Larry H. Miller Toyota, I had my 2009 Toyota Matrix serviced at your dealership last week. First and foremost, the initial greeting I receive Dear Larry H. Miller Toyota, I had my 2009 Toyota Matrix serviced at your dealership last week. First and foremost, the initial greeting I received was friendly and courteous as well as prompt. Secondly, the Assistant Service manager, Rick Emerson is truly a valuable asset to the Larry H. Miller Toyota family. He demonstrates exceptional professionalism and made me feel welcome and want to return. Lastly, but no less important, the quality of service is excellent. I will ALWAYS bring my car here for service!! Thank you Larry H. Miller Toyota for exceeding my expectations. You're AWESOME! Sincerely, Michelle Reyes More

Very considerate people Mike Ross was so very helpful. He always explains everything well, never tries to sell me something I don't need, and always keeps me in the loop. Mike Ross was so very helpful. He always explains everything well, never tries to sell me something I don't need, and always keeps me in the loop. More

After Sales Experience...Bad first time experience. I bought a Toyota Prius 2013 Certified Preowned car. It was initially a wonderful experience dealing with Elvis. Until after 10 days of driving the ca I bought a Toyota Prius 2013 Certified Preowned car. It was initially a wonderful experience dealing with Elvis. Until after 10 days of driving the car I got a phone call from him that they made an error on the car plates documentation and I was not charged. He offered me a full tank of gas if I can go back and pay the fee. I told him I can't go back immediately but I can do it by the coming Tuesday. After 5 minutes I got another call from his supervisor about the issue and insisted that I go back and this time he will give me 5 tanks of gas. I told him I can't until Tuesday and he said he can get the payment over the phone and just give him my credit card number. I said let me think it over call in 15 minutes. The supervisor called and I told him I cannot and asked him just pay for it and I will bring a check on Tuesday but he said it must be paid immediately before 5pm but when I asked how much is the amount? His answer was I have to pull the documents from the finance. He was asking for an immediate payment and he doesn't know the cost!! In a few moment he said it's $315. I said I don't have that money right now and I already signed all the documents and they should have checked everything. I said that's your problem. I was ready to return the car. The supervisor said he will help me and call me back. He did and said the Gen. Manager agreed to pay for it. After 12 days while cleaning the car my son saw the front tires are chipping out. I tried calling to ask for assistance but Elvis was on vacation and His supervisor Paul was on the lot and will not be back after 15mins. the receptionist said she will leave a message on Paul's desk to call me back but I never got a call back. I told my son to take it to the service and they replaced the 2 tires. Toyota prides their 174 point inspection of their certified preowned cars. Really???? I will never go back and recommend Larry Miller Toyota!! If ever be careful of their hideous tactics. I know every dealership will try to make more money out of the negotiations and that is understandable but be watchful on the hidden "option" fees from this Larry Miller Toyota. They will remove it when you see it but they will try this tactic of calling after 10 days about another fee that was overlooked???? I was on the Costco Auto Program and my first time using the service and Larry Miller Toyota. I should have went back to Tonna of Peoria Nissan. Bad first time experience in this Larry Miller Toyota. Costco customer service left me a voice message and wanted to discuss this issue on the Larry Miller Toyota experience! More

Fantastic and Enjoyable Excellent Experience; Rigoberto cornejo, our Sales person was enjoyable To work with. Very helpful and knowledgeable; very responsive to our needs. Excellent Experience; Rigoberto cornejo, our Sales person was enjoyable To work with. Very helpful and knowledgeable; very responsive to our needs. We looked at 20 models and finally decided on the Toyota Tacoma PreRunner. More

Vehicle Replacement Total experience was positive from the time I drove onto the lot. Sales rep Mr. Ahmed was extremely helpful courteous. We were able to complete tra Total experience was positive from the time I drove onto the lot. Sales rep Mr. Ahmed was extremely helpful courteous. We were able to complete transaction to my satisfaction quickly. Rodney was most helpful in explaining functions of all systems and in setting up my daughters blue tooth for hand free phone useage. More

Spectacular Service Tommy was fantastic as was Toyota in standing behind their product, My first car was a 73 Toyota Corolla and I am at 23 with the Camry and Tacoma I no Tommy was fantastic as was Toyota in standing behind their product, My first car was a 73 Toyota Corolla and I am at 23 with the Camry and Tacoma I now own. Product and service is above and beyond. More

Patient, Courteous and Helpful Greg Cabuslay worked with us for about five hours as we narrowed our choices and chose one of the three cars we considered and one of the two we test Greg Cabuslay worked with us for about five hours as we narrowed our choices and chose one of the three cars we considered and one of the two we test drove. Greg was very patient, courteous and helpful. He helped us decide on a car that suited us and suited our budget. More

service dept Friendly, willing to hear and help, the lady who greets you is very friendly and helpful as well as the service people. Amanda is so sweet, will al Friendly, willing to hear and help, the lady who greets you is very friendly and helpful as well as the service people. Amanda is so sweet, will always ask for her. More

New Tacoma We purchased a new Tacoma from Larry Milller Toyota after looking at a few other dealerships. Steve Perry was extremely helpful and got us the best pr We purchased a new Tacoma from Larry Milller Toyota after looking at a few other dealerships. Steve Perry was extremely helpful and got us the best price we found. Steve was courteous, professional and the entire experience truly pleasant. More