Larry H. Miller Toyota Murray

Great pricing and awesome customer service❤ Everyone at the tent sale was outstanding and helpful, super fast and effective, very informative and friendly. My wife and I had a wonderful time, an Everyone at the tent sale was outstanding and helpful, super fast and effective, very informative and friendly. My wife and I had a wonderful time, and we love our new vehicle? Thank you! More

Great experience! This is the 3rd time I have purchased a vehicle from Larry H Miller Toyota in Murray, in a row! I have always had a great, easy experience here and th This is the 3rd time I have purchased a vehicle from Larry H Miller Toyota in Murray, in a row! I have always had a great, easy experience here and this last purchase was no exception - it was the smoothest buy I have had yet! They ordered my vehicle from out of state, arranged for a discounted upgrade in leather so I could have exactly what I was looking for, and gave me a more-than-fair price on my trade in! Thank you all for your help! You guys were great! Especially Denis, Dan, Rick, and Steve. More

The definition of "Car Salesmen" I was referred to this dealership by a good friend. Was told I would be "Well taken care of". That couldn't be further from the truth. This was my I was referred to this dealership by a good friend. Was told I would be "Well taken care of". That couldn't be further from the truth. This was my first car buying experience and will certainly be my last from this dealership. The salesman that was helping me was disinterested the entire time we test drove cars. So much so that he even asked in a snarky manner after the second car I test drove "How many cars are you planning on test driving today?" and after every car we drove, he'd ask "So...Are you going to buy this car?". My goodness, these guys are sharks. Once we finished test driving, we went inside to do paperwork and one of the other salesmen came up to me and said: "Are you going to buy a car already?". At this point, I should have walked away. However, since I was a referral, I trusted they would work with me on the financial side. Wrong. I ended up leasing the Toyota Tacoma TRD Sport for over $60/month more than what I could have received at Ken Garff, Toyota Bountiful, and Mark Miller (I know because I went in and received quotes from each dealership on the exact same car after I had made the decision to lease from LHM. Hindsight is 20:20). So much for being "Well taken care of" If there's anything you should take away from this review it's this: DO YOUR RESEARCH BEFOREHAND. I made a huge mistake and walked out with a beautiful car and a horrible lease agreement. Shop around and DO NOT make a decision the first time you go in. You'll regret it. More

Good and fast service I arrived at opening. The service manager got me right in and looked up my car info in their system. The lounge was really nice and I could do work wh I arrived at opening. The service manager got me right in and looked up my car info in their system. The lounge was really nice and I could do work while I waited. They provided feedback quickly and got the agreed upon work done shortly after that. More

Routine oil change We were greeted and helped by a courteous and pleasant staff that took care of our need in a timely manner. Thanks for a wonderful time at the dealer We were greeted and helped by a courteous and pleasant staff that took care of our need in a timely manner. Thanks for a wonderful time at the dealership. More

2019 Tundra Purchase Carisa Miller was great to work with! She listened to what we wanted regarding a vehicle with the features that we needed and went out of her way to f Carisa Miller was great to work with! She listened to what we wanted regarding a vehicle with the features that we needed and went out of her way to find it - out of state at another dealership. Daniel in the finance department was also very helpful arranging my lease. We will return to LHM Toyota in Murray when looking for another vehicle and will happily tell our family and friends about the great care we receive there. More

Appointments/ waste of time Had an appointment for oil change & tire rotation, should have taken 1 hr. or less. Waited 4.5 hours. My time is money also, I can change the oil & fi Had an appointment for oil change & tire rotation, should have taken 1 hr. or less. Waited 4.5 hours. My time is money also, I can change the oil & filter and rotate tires in less than 1 hr. myself, will have to evaluate if a few free oil changes is worth the dealership xx. More

Easiest car buying experience ever. David Ramirez was awesome to work with, he is very responsive to messages and knows what he’s doing. I feel like my wife put him through the ringer wi David Ramirez was awesome to work with, he is very responsive to messages and knows what he’s doing. I feel like my wife put him through the ringer with her questions and requests, but he was happy to indulge her. Thank you! More

Took SEVEN hours to buy my truck! I you are a man, or a young confidant woman, than this may be the dealership for you. Though you will encounter classic seemingly friendly sales peopl I you are a man, or a young confidant woman, than this may be the dealership for you. Though you will encounter classic seemingly friendly sales people and chatty finance people and others who seem to have your best interest at heart, it will be fake. Or it may be real but if you are a 64 year old passive aggressive woman...it will be fake. I got a nice truck, but at a huge cost. I was held there for SEVEN hours until I was so tired, hungry and headachy I would have bought just about anything. The negotiations were so mind bending I really thought I was getting things that just “came with” the vehicle (because it was so expensive to begin with) but I was not and ended up paying $5000 more for the truck and never got my full amount on my trade in. I was never given the opportunity to look at a 2018 model that was on the lot but that info was kept from me. When I turned in a less than perfect survey (my salesman kept telling me I needed to give him a 10 even though that is not how the ratings are presented on the survey) I was given the chance to unsign off of some of the crap I was duped into but the finance guy was so annoyed with me when I showed up that he wouldn’t go over it with me so I left after signing hoping he would make it work. He did not. Not a good experience for me. More

Service Great service & very fast as well. Glad I got to have Kyler take care of everything with my Camry. Highly recommend this location & employee, thank yo Great service & very fast as well. Glad I got to have Kyler take care of everything with my Camry. Highly recommend this location & employee, thank you! More