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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

November 29, 2019

Friendly, helpful....but slow. The staff were helpful, friendly and seemed competent (it was just an oil change). My only concerns were the long wait and crowded waiting area. It More

by sfunk8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the employee's name.
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

Thanks for the great positive review, Steve! Come back again soon if there's anything we can assist you with. - Kasey Webster, General Manager

November 29, 2019

Good experience, quality work. They were honest and saved me some money. Remi was very friendly and explained stuff well. I I was a bit annoyed by sales who hover when I’m just looking at new suvs. More

by Kathy F.
Recommend Dealer
Yes
Employees Worked With
Remi?- service
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Kasey Webster, General Manager

November 29, 2019

AMAZING Experience Tyler Ahn was so helpful, knowledgable and willing to talk me through all the different types of snow tires. I even called him a few different times t More

by rainf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ahn
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

It's great to hear from you! Tyler and the team appreciate your excellent review and hope to work with you again soon. - Kasey Webster, General Manager

November 28, 2019

Convenient location, friendly service and fresh coffee! Convenient location, friendly service, open space and fresh coffee! I will be happy to be back again and leave my vehicle for the preventive maintena More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review our dealership, Mike. We are happy to have earned your recommendation. Come visit us again soon! - Kasey Webster, General Manager

November 28, 2019

Great Service I was not planning on buying a new vehicle but ended up doing just that. With all the good deals available and the great customer service it was easy More

by prentis.talbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Rouzbeh, Steve Berger
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

November 27, 2019

Easy and fast. Our salesman Brian was amazing! Brian was an amazing salesman to work with. He was willing to accommodate and work with us to make sure we got what we wanted. More

by majajovic85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Felt
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kasey Webster, General Manager

November 27, 2019

Awesome customer service! And love that LHM uses Lyft to get customers to and from it was very convenient! Can't wait to bring my Tacoma in for service! More

by jdogpower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the service representative name
Nov 27, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Kasey Webster, General Manager

November 27, 2019

Although Craig and all the front line service staff were pleasant and helpful, my problem was not fixed and I feel like just because there weren’t any codes on my cars computer the mechanics did not reach b More

by mschneggs
Recommend Dealer
Yes
Employees Worked With
Craig
Nov 27, 2019 -

Larry H. Miller Toyota Murray responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to better understand your concerns so that I can ensure everything has been handled properly and that your vehicle received a full diagnosis regardless of a lack of codes. I hope you’ll give me a call soon and we can get this sorted out together. - Levi Johnson, Service Manager, (801) 264-3885

November 27, 2019

My experience with the service department was good. I do think 4 hours to change 2 light bulbs is a bit long but I also understand that they had to order the bulbs. So overall my experience was good. I More

by J97wilcken
Recommend Dealer
No
Employees Worked With
Nathan Lawes
Dec 02, 2019 -

Larry H. Miller Toyota Murray responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience in our waiting area. We do allow dogs into our dealership, as we understand owners have busy lives and might prefer to bring along their furry friends. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly and that any dog owners are being respectful of other patrons and their space. I hope you’ll give me a call soon and we can get this sorted out together. - Kasey Webster, General Manager, (801) 590-7910

November 26, 2019

Tyler was great. Had a fun talk about dogs. I brought the car in for an oil change. The only reason I gave 4 stars is it took longer than it should have. I had an appt and I was there 2 hours. More

by sdoutre
Recommend Dealer
Yes
Employees Worked With
Tyler.
Nov 26, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for your positive review! If there is anything else that we could have done to improve your wait, please don’t hesitate to let us know. We hope to work with you again soon! - Kasey Webster, General Manager

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