Larry H. Miller Toyota Murray

Had an appt to get the oil changed in our truck. It took over two hours to do it, and that was after I inquired about the vehicle. Who knows how much longer I would have sat there. I won’t be going back t over two hours to do it, and that was after I inquired about the vehicle. Who knows how much longer I would have sat there. I won’t be going back there. More

The reason I give 5 stars is simply for the customer service that Craig Warner’s provides. He has always gone out of his way to help. service that Craig Warner’s provides. He has always gone out of his way to help. More

Prompt pleasant, helpful, courteous, excellent record and information systems, clean facility, personnel clean well dressed for job, comfortable waiting areas, will to go an extra mile to assist and hap and information systems, clean facility, personnel clean well dressed for job, comfortable waiting areas, will to go an extra mile to assist and happy, well qualified personnel. Using Uber for customer ride service mayy need review. Waited over 1.5 hr and no show for pickup to LhMiller on 5/8. More

Very good service just went there for tires replacement and oil change had them done in about 2 hrs I was not waiting for it but Jacob Graham called me let me know the car was all finished and ready to p and oil change had them done in about 2 hrs I was not waiting for it but Jacob Graham called me let me know the car was all finished and ready to pickup gave me the prices as quoted Thanks Jacob,Mary Jane,Romit and the service dept. Love you guys See you guys soon for another service take care! Oh and Jason Ahn for helping me choosing the right tires. More

My husband and I just purchased a new Toyota Tacoma and are so grateful for the awesome team that we worked with. Brian, Romit, and everyone else that helped us went above and beyond and made buying a new are so grateful for the awesome team that we worked with. Brian, Romit, and everyone else that helped us went above and beyond and made buying a new truck fun and easy! They spent a great deal of time with us picking out the perfect accessories and showing us all the different features of our new truck. More

I brought my car in for service and to install/slide in I brought my car in for service and to install/slide in the door plastic trim protector which came off but nothing was broken. Mark charged me about I brought my car in for service and to install/slide in the door plastic trim protector which came off but nothing was broken. Mark charged me about $75 including taxes (service was covered for 2 years as I bought my car at LHM) for 30 mins or labor. I walked to my car and it was not installed. Mark walks back and puts it on in 2 minutes. No parts no 30 minute service. Also after the service none of my notifications that the car needs maintenance are muted and kept interrupting our weekend long drive. Feel ripped off and ignored as a customer. More

I made an appointment for 11:30. I arrived at 11:30 drove into the service area when the automatic garage door opened and sat there with my door open for almost 15 minutes before someone approached the car a into the service area when the automatic garage door opened and sat there with my door open for almost 15 minutes before someone approached the car and asked me if I had been helped. During that 15 minute wait several individuals walked into and out of the service greeting area with one individual sitting 20' away at a computer the whole time who did not even turn and acknowledge my presents. The last time was a 20 minute wait for a simple tire air pressure check. More

Made an appointment for 2:30 for a simple oil change.they did not keep me up to date on why is was taking so long. I texted and waited but no reply. They finally called my name at 5:45. That is a wait of 3 h did not keep me up to date on why is was taking so long. I texted and waited but no reply. They finally called my name at 5:45. That is a wait of 3 hours and 15 minutes! No explanation, just pointed me out the door to where my car was. I had bought the 3 oil change package so I had already paid. I noticed 2 others were called when I was and they didn't need to pay either. I think they leave the customers that have already paid at the end so we can't complain. Not happy at all. More

Very fast, no stress for an oil change. Everyone in the service department was very nice. Cody D was efficient. He actually went the extra mile in helping me. I appreciated that. service department was very nice. Cody D was efficient. He actually went the extra mile in helping me. I appreciated that. More