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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
954 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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954 Reviews of Larry H. Miller Toyota Lemon Grove

August 22, 2019

Fastest and Professional Service I am in the military so I made a last minute appointment when I was getting off work, so I went in 45 minutes early to wait my turn but when, I got in More

by Mercedes125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 22, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks you for coming to see us! It was a pleasure assisting you. Please reach out if you need anything else. Have a great day and thank you for your service! - Jenn O'Brien, Customer Relations Manager

August 20, 2019

Fantastic. Better than norm reeves Brought my Tacoma here for transmission fluid and coolant flush. Service advisor Gilbert Morrow is great. Knows the ins and outs of a Toyota very well More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Morrow
Aug 20, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for stopping by! We were happy to make sure that you and your vehicle were well taken care of. Should you need anything else, please let us know. - Jenn O'Brien, Customer Relations Manager

August 20, 2019

Service Department! I’ve had all three of my cars serviced at Larry Miller Toyota for the past 20 years they always do an excellent job! My service advisor Trudy is super More

by MrGiuseppeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 20, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for your continuous support! Please be sure to stop by and see us if you ever need anything! - Jenn O'Brien, Customer Relations Manager

August 18, 2019

Trudy is the BEST We have used Trudy as our service advisor since the 1980's. She is always exactly the same. She wants our vehicles to be as perfect mechanically as More

by A&D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 19, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for stopping by! We hope to work with you again soon! - Jenn O'Brien, Customer Relations Manager

August 18, 2019

Amazing! I felt like in my home sharing opinions with my friends! Thank you for your wonderful work. You all are a great Larry Miller Toyota Lemon Grove Team! More

by mary23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uriel Olmos, Luis Ramos, Carlos, Joe Raymond
Aug 19, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for coming in! Have a great day! - Jenn O'Brien, Customer Relations Manager

August 18, 2019

Misleading I told the dealership online the year make and mileage of my vehicle to get an oil change. They told me that it would cost me 19.95 for the convention More

by Darrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
Aug 20, 2019 -

Larry H. Miller Toyota Lemon Grove responded

I am sorry for your frustration. We do try to put everything up front in the disclaimer and I am sorry that wasn’t caught before your appointment. We would love to see you for your next oil change and see about helping you out on that visit. Feel free to contact me with any other concerns you may have. -Jenn O’Brien, Customer Relations Manager

August 17, 2019

Very disappointed in service department I was promised things they ended up doing whatever they wanted and didn’t address all the issues I had with my vehicle still had to pay tried to cont More

by 4runnerSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Nasery , Scott Frazier
August 15, 2019

Service is excellent Service representative is courteous, explains things clearly. Is efficient at putting in requests. Is timely with reporting changes in plan. Positiv More

by ekbank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 15, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for this great review! Have a wonderful day! - Jenn O'Brien, Customer Relations Manager

August 15, 2019

Always a pleasant Experience! As always I am very pleased with the Service provided....Trudy is very Professional, Friendly and always makes me comfortable...I feel my Vehicle is w More

by Jttoy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 15, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for your support! We will be sure to pass this review along to Trudy! Come visit us again soon! - Jenn O'Brien, Customer Relations Manager

August 14, 2019

purchased a corolla The sales rep was friendly and knowledgeable, but there was no sense of urgency. We were there for 6 hours and nothing was done to speed up the proces More

by Hoodrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rene Herrera and koo
Aug 15, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for reviewing your visit. We are disappointed to see that you experienced a long wait time during the finance process. We will continue to look into our process and improve moving forward. Please feel free to give me a call with any additional questions or concerns that I may address. - Jenn O'Brien, Customer Relations Manager, (619) 265-3135

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