Larry H. Miller Toyota Lemon Grove

Alberto did a great job servicing my Prius! Much better than my experience at Norm Reeves Toyota. I will never take any car to Norm Reeves Toyota in San Diego again!!! After paying over $1700 Much better than my experience at Norm Reeves Toyota. I will never take any car to Norm Reeves Toyota in San Diego again!!! After paying over $1700 for repairs, my dashboard came back with three trim pieces broken that were not there when I dropped it off. I wasn't made aware of the damage and drove off the lot. It wasn't until 490 miles later that I noticed the damage and when I brought it up to the service advisor Luis, Service Manager Larry and General Manager David, all three accused me of damaging the car myself and they refused to fix all but one piece. My car went to the dealership with the dashboard intact, and it was returned to me broken and they refused to take responsibility for damage they caused. I am an honest person and expected honesty and professionalism, but this dealership is the epitome of the stereotype, unethical, uncaring, and only after your money. Save yourself the money, stress, and grief and go anywhere but Norm Reeves Toyota!!! More

My service advisor 2049371, was very professional, and she answered all of my questions Ms Roux Trudy while waiting on my vehicle Ms. Trudy did not let anyone cut line. Another lady came up of a differen she answered all of my questions Ms Roux Trudy while waiting on my vehicle Ms. Trudy did not let anyone cut line. Another lady came up of a different nationality because I am a black man at the age of 71. Ms. Trudy told her I have an another customer before you she told the other customer politely I’ll take you next I thought that was very professional. She didn’t know I was watching that, but I watched very closely, and she did not discriminate against me. That meant a lot to me. More

All in all the customer service is awesome. Did take awhile for an oil change but that was out of the dealerships hands due to staffing issues. My adviser Pablo was amazing at the lemon Grove b Did take awhile for an oil change but that was out of the dealerships hands due to staffing issues. My adviser Pablo was amazing at the lemon Grove branch. More

I purchased my 2023 Tacoma from Larry H. Miller in the Fall of 2023. From my experience, this dealership is managed very well. The service I received was better than when I owned a Nissan an Miller in the Fall of 2023. From my experience, this dealership is managed very well. The service I received was better than when I owned a Nissan and BMW and visited their service centers. More

Everyone at this dealership was very professional. I felt like a valued customer. This dealership definitely knows the meaning of service after the sale. I felt like a valued customer. This dealership definitely knows the meaning of service after the sale. More

Larry Miller is the best service department Here in SouthBay. They will take care of you. I even take my 21 lexus there because they are cheaper and much more friendly then lexus. If you want a top not SouthBay. They will take care of you. I even take my 21 lexus there because they are cheaper and much more friendly then lexus. If you want a top notch service writer ask for Trudy R. She is the best. More

The Senior Employees are Awesome. Easy to work with, Dealership is clean, friendly, and comfortable Easy to work with, Dealership is clean, friendly, and comfortable More

They were absolutely the best. Had an amazing experience and will be recommending them to everyone I know. ❤️ Had an amazing experience and will be recommending them to everyone I know. ❤️ More

It was a fantastic experience in every way. Hector and his brother as well as the whole staff were very helpfull. Hector and his brother as well as the whole staff were very helpfull. More

All required maintenance was completed in one day as needed by the car owner, yay. needed by the car owner, yay. More