Larry H. Miller Toyota Corona - Service Center

I wish you had loaner cars The dealership itself is great with a wonderful team. I just wish you guys would provide loaner cars on services that take a while. I was told that my The dealership itself is great with a wonderful team. I just wish you guys would provide loaner cars on services that take a while. I was told that my service would be about 4+ hours so I asked if they give loaners like most dealers on extended service. However I was told that I need a lexus for that. Not exactly the best response after I was told loaners are provided by someone over the phone as well as corporate. I hope that this is something you look to incorporate. I wasn't able to leave the car because of this reason. More

Great customer service Always great customer service! Service manager Paul G has a customer for life. Always kind and knowledgeable. Paul and his mechanics are an incredi Always great customer service! Service manager Paul G has a customer for life. Always kind and knowledgeable. Paul and his mechanics are an incredible team! Thank you for the awesome work you always do on my car. A++++ More

Recall work. Took my car in for a recall notice. Made an appointment and it was worth while. Very quick service, and a very comfortable waiting area. Took my car in for a recall notice. Made an appointment and it was worth while. Very quick service, and a very comfortable waiting area. More

Excellent service !!! I had a flat tire and happened to leave after service hrs on Sat and I got the vehicle ready by Monday. It was covered under Toyota Wheels and Tires I had a flat tire and happened to leave after service hrs on Sat and I got the vehicle ready by Monday. It was covered under Toyota Wheels and Tires and my tires got replaced brand new. Very happy with the service. Also got a complimentary shuttle ride back to pick-up by my wife. Special thanks to Paul for coordinating all the efforts !!! Good job Guys !!! Keep it up !!! More

Deserves NO Stars This is not the first issue I have had with the service department. I should have learned my lesson and not have taken my truck there any more. This w This is not the first issue I have had with the service department. I should have learned my lesson and not have taken my truck there any more. This was the last time. My truck needed expensive service and I could've taken it to one other place for $200 cheaper, but Toyota promised me my truck would be ready today and I need it to get to work in the morning, so I left it at Toyota. Their phones have been down so yesterday the service person called me from his cell phone. I tried to reach him today, but I didn't get an answer. I later found out it was his day off. I went to the service department assuming they kept their promise and my car was ready, since I did not receive any phone call. I walked up to the service department and the manager and 2 others were at a computer screen, so I inquired about my car. The manager told me to go to the cashier, which has always meant the car is ready. I sent my ride home. The cashier called the service department, which were the same people that told me to go to her. They said it was not ready, so I had to go back and I had to call my ride back to pick me up. Did anyone apologize to me for the inconvenience? NO!! The service managers is obviously the problem. His excuse: "Our phones were down." No apology at all. Their attitude clearly told me that they could not have cared less. I told him that all of them have cell phones and he didn't answer me. Tomorrow, I have to get a ride to and from work. I paid more money for no reason. I'll never do this again. I don't know what type of service department they are running there, but it's definitely getting worse. If I could put no stars I would. More