Larry H. Miller Toyota Corona - Service Center
Corona, CA
791 Reviews of Larry H. Miller Toyota Corona - Service Center
Staff is wonderful, easy to set appointments, they eir in detail and tell you what it is needed, but very expensive detail and tell you what it is needed, but very expensive More
The service was quick, nice to speak to, helped me with my car. Gave me information about deals they have my car. Gave me information about deals they have More
Well back in the day when Chris Jackson was my service manager I trusted your service department. Since I have received a new service manager not so much. Both my wife’s vehicle and mine have never been manager I trusted your service department. Since I have received a new service manager not so much. Both my wife’s vehicle and mine have never been serviced anywhere but your dealership. My vehicle is still under full warranty. But it seems as though every time I bring either vehicle in they always find something wrong that isn’t covered under warranty. Example, my wife’s vehicle was serviced in January and we received a clean bill of health. A month later we had a part fail. After inspection we were told it would be $2500 to repair the broken part and several other issues. When I questioned this due to inspection completed 30 days prior they Dropped the price to $1800. We paid and had work completed. Last weekend I brought my Tacoma in for oil change. Vehicle has passed every inspection until this one. My vehicle has less than 13,000 miles on it and I was told it needed a full alignment. And of course this is the one thing not covered under my warranty. I took it to a family friend and he checked it out and said it didn’t appear any alignment would have been necessary. Also I have one of those gadgets in my vehicle that runs diagnostics and it never told me there was an issue. So based on that I am seriously considering not using your dealership for service. Bring Chris Jackson back and I will reconsider. More
For the most part, I had a good experience. The inspection was thorough and I really appreciate the video attached to the report. However, a quick video explaining the items that failed would b The inspection was thorough and I really appreciate the video attached to the report. However, a quick video explaining the items that failed would be extremely helpful for the customers. The customer service was good and straightforward recommendations provided made the process easy. The service advisor was extremely helpful and answered all of our questions. More
8 hours and my dent is still visible. Sent a text after 6 hours with no reply. Finally got a different text that my truck was ready. The porter that brought my truck up was gone before I Sent a text after 6 hours with no reply. Finally got a different text that my truck was ready. The porter that brought my truck up was gone before I could look at the dent and let them know that it wasn’t fixed. Frustrated with the whole situation and just left the dealership. More
The service department is very reliable. And always great peace of mind from the genuine Toyota parts and service. And always great peace of mind from the genuine Toyota parts and service. More
Andrew was honest every step of the way. Very nice and kept his word on timing and pricing. Highly recommended. Very nice and kept his word on timing and pricing. Highly recommended. More
Great service trip with the BEST advisor. Andrew Loicano. Excellent communication and customer service. This trip was for an oil change and replacing a needed part on a 9year old vehicle. Andrew Loicano. Excellent communication and customer service. This trip was for an oil change and replacing a needed part on a 9year old vehicle. More
Gabby Lopez was very friendly and helpful. I appreciate the ride from the dealership to home & back. I appreciate the ride from the dealership to home & back. More