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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
791 Reviews

791 Reviews of Larry H. Miller Toyota Corona - Service Center

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September 05, 2024

Staff is wonderful, easy to set appointments, they eir in detail and tell you what it is needed, but very expensive More

by glaralorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

The service was quick, nice to speak to, helped me with my car. Gave me information about deals they have More

by Azmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Well back in the day when Chris Jackson was my service manager I trusted your service department. Since I have received a new service manager not so much. Both my wife’s vehicle and mine have never been More

by rjdisalvio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Avelar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Larry H. Miller Toyota Corona responded

I’m sorry to hear about your recent experiences and the concerns you’ve raised regarding the service on your vehicles. We strive for transparency and accuracy in all inspections, and it’s disappointing to hear that this has affected your trust in our department. Your long-term loyalty means a lot to us, and I’d like the opportunity to review your recent visits in more detail. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Mike Schepise, General Manager, (951) 444-7983

September 01, 2024

For the most part, I had a good experience. The inspection was thorough and I really appreciate the video attached to the report. However, a quick video explaining the items that failed would b More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

8 hours and my dent is still visible. Sent a text after 6 hours with no reply. Finally got a different text that my truck was ready. The porter that brought my truck up was gone before I More

by Kayboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall the name, it was a different person that helped me when I picked it up.
Sep 14, 2024 -

Larry H. Miller Toyota Corona responded

Thank you for bringing this to my attention. Our team strives to provide thorough and efficient service, and I am disappointed to hear that we fell short. I’d appreciate the chance to learn more about your experience, so I can ensure that everything was handled properly. Please give me a call at your earliest convenience, and we can get to the bottom of this together. Thank you for your time. - Mike Schepise, General Manager, (951) 444-7983

August 31, 2024

The service department is very reliable. And always great peace of mind from the genuine Toyota parts and service. More

by mosesluevgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Puildo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Andrew was honest every step of the way. Very nice and kept his word on timing and pricing. Highly recommended. More

by Gregtet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Great service trip with the BEST advisor. Andrew Loicano. Excellent communication and customer service. This trip was for an oil change and replacing a needed part on a 9year old vehicle. More

by Knelson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Gabby Lopez was very friendly and helpful. I appreciate the ride from the dealership to home & back. More

by seedeeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Outstanding customer service from Martin, service advisor. I really enjoyed his fast response via text to any and all of my concerns! More

by Jnav5175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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