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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
792 Reviews

792 Reviews of Larry H. Miller Toyota Corona - Service Center

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December 26, 2023

Andrew very professional! Excellent service & prompt response! Good communication regarding my car service! Recommend this service department. More

by aguil5800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Great service, they completed the job perfectly. They were very polite. They kept me informed about the job. More

by nosmi71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Great customer service, family friendly and fast. Most definitely would recommend to family and friends. More

by Rayanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

This dealership is in desperate need of retraining and customer service, I can only give credit to some people in the shop (Andrew) who was polite and professional. I had some damage to my paint after dro More

by Omar.cabanas0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Loiacano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Avelar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew (parts or shop manager)
Jan 04, 2024 -

Larry H. Miller Toyota Corona responded

Omar, thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Bill Brixey, General Manager, (951) 564-0568

December 21, 2023

Steve Trevino did an amazing job with his on fixing my exhaust leak. Aside from the cost, he was very accommodating and helped me out during this holiday season. I would come back here for my next repair More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Trevino
December 21, 2023

Brought my car in for service. It was a quick and easy check in process and my car was ready in about 1.5 hours for an oil change and tire rotation. More

by Lyn U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Nothing was explained to me. Not what was going to be done to my car when I arrived nor how my car is doing or what was done after the service More

by Salt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Larry H. Miller Toyota Corona responded

Thank you for reaching out. We want all our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Bill Brixey, General Manager, (951) 564-0568

October 09, 2023

Extremely kind and professional. Chris made the whole process so simple and easy. Got the work that I asked for done and didn't pressure me into maintenance that was not yet required More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Jackson
Oct 11, 2023 -

Larry H. Miller Toyota Corona responded

We're so pleased to hear that you had a great experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for the 5-star review and for choosing us for your automotive needs!

August 25, 2023

Jonathan is nice, professional and fair. He explains what needs to be done and let us make our decision. We have two Toyotas and have been coming to Corona Toyota for services more than 15 More

by julieylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Returned my email but from the wrong person. Issue was regarding service not new car purchase More

by casalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Aug 12, 2023 -

Larry H. Miller Toyota Corona responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Bill Brixey, General Manager 951-564-0568

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