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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
792 Reviews

792 Reviews of Larry H. Miller Toyota Corona - Service Center

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December 30, 2023

Dishonest business practices by advertising with cheaper prices but in reality they charged more than advertised. More

by blancmodesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celeste Abreo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello, we appreciate your feedback and apologize for any confusion or misunderstandings that may have occurred during your service visit. Our goal is always to provide a transparent and stress-free experience, and we regret that we didn't meet that standard for you. We would like to make things right, so please reach out to me directly to discuss your visit and find a solution. - Bill Brixey, General Manager, (951) 564-0568

More
December 30, 2023

Jonathan, who works in the service department, was very friendly and quickly resolved what I wanted. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

My service was great and quick. Gabby did a great job of explaining and updating me on my car. More

by manfiel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

They make it easy to make an appointment, an there fast at getting whatever you need done , also the employees are every polite an welcoming. More

by Vannissa Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Steve Pulido is an awesome employee and he asked all the right question. I had a great experience. More

by Judedonahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Greeted promptly on arrival. Quick check in and service completed as promised . Celeste was pleasant and prompt in her explanation of what was going to be done to my vehicle. More

by Andy5735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

I’m going to give one star because my tires were not rotated, car was not washed, and the wait was over an hour and 30 minutes. Maybe they changed policy on service and a wash but not rotating my tires More

by Johnnymrtnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Larry H. Miller Toyota Corona responded

Johnny, I apologize for any frustration that you experienced during your visit. We understand that this is not the level of service that our customers deserve. I’d appreciate the chance to learn more about your time at the dealership to ensure your vehicle receives the care it deserves. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Bill Brixey, General Manager, (951) 564-0568

More
December 27, 2023

Donna answered the call and was very polite and helpful! She assisted in creating my profile, making the appointment and even let me know of a deal the service department was having. Andrew was my servic More

by Lindasedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna
December 27, 2023

I have been coming for quite some time now. And I have been working with Andrew who has been very professional and friendly every time I show up for service. I recommend Larry H Miller Toyota t More

by tcj1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

Excellent service department technician! He is professional & prompt. Andrew keeps us informed of my vehicles progress. More

by aguil5800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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