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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
792 Reviews

792 Reviews of Larry H. Miller Toyota Corona - Service Center

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January 11, 2024

Great people but don’t like approving repairs over text. Would like to discuss repairs with human face to face (old fashion way). When making appointment on line, time doesn’t take into account customer se More

by Larrymnorco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Amazing staff who are very kind and professional. Very detailed and was patient and really listened More

by Bonnie92882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Good service, all around clean waiting area with free coffee, comfortable seating and good place to go More

by Elko625Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Larry H. Miller Toyota Corona responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon!

January 10, 2024

Perfect as usual , I love this dealer , starting from check in and service advisor the way they meet you with smile and explain everything before take the car and then the car service with a professional More

by Rey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

From scheduling my appointment to picking up my car this dealership provided a very positive experience. Everyone was very helpful, efficient, and nice. “Tiny” is an asset to the company. More

by Carol Hershenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven “Tiny” Trevino
January 10, 2024

Simple, easy, and no overbearing pressure to push services. Knowledgeable advisors and overall positive experience. More

by G.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Had an appointment 9am. I was told a tire rotation would take between 1-1.5hrs. I ended up being there 3hrs. After my truck was ready. Usually adviser goes over the paper wo More

by Chavguil29
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Larry H. Miller Toyota Corona responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Bill Brixey, General Manager, (951) 564-0568

January 09, 2024

Excellent Service Andrew Loicano is a top Service Advisor A+A+A+A+A+A+ More

by mgarroyo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

The Service representative and most of the service experience was awesome. I washed my vehicle just before I came in to your dealership and was not too thrilled to find greasy fingerprints on my driv More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

As a regular i was very disappointed with the service today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. More

by Jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Avelar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rose
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