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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
791 Reviews

791 Reviews of Larry H. Miller Toyota Corona - Service Center

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September 28, 2024

It took 3. 5 hours to complete an oil change. I seen my car in the lot and had to ask if it was ready. More

by Ronihde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justyn Alexander
Oct 06, 2024 -

Larry H. Miller Toyota Corona responded

Ronihde, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Mike Schepise, General Manager, (951) 444-7983

September 27, 2024

Fast, efficent and knowledgeable employees. Quality work performed. Coffee was delicious in waiting room. 💥💥💥 Will recommend to friends! More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Went to have regular service done a very good job. Make sure my truck is clean afterwards. Nothing to say but good things about this Company. More

by lloydchesmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Everyone was very professional. Andrew was exceptional. Excellent dealer.will continue to patronize this Toyota dealer. More

by Solera George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Not very good communication. Was told it was a 2 hour wait with an appointment. After the two hours past I checked on my status of my vehicle and was told it would be done in 5 More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Larry H. Miller Toyota Corona responded

Santos, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Mike Schepise, General Manager, (951) 444-7983

September 26, 2024

Customer service is the best. . I don’t go anywhere else because of it. I appreciate the fastness of getting it done quick soo I can go on with my day. More

by jessicahernandez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Owens is the best!
September 25, 2024

Andrew in Service always comes through and is very helpful and courteous. He explains what needs to be done and provides recommendations. More

by halangkilde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

GABY WAS SO NICE. SHE MADE SURE MY VEHICLE GETS THE PROBLEM FIXED WITH THE AC. THANK YOU VERY MUCH. More

by Ricardo_ortiz1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Service manager today was good. I was a customer here since 2000 but now they are more of my dealer of last resort. Okay for simple service like oil changes, but I don't trust them More

by waynem621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello there. Thanks for taking the time to leave a review. Feedback from our loyal customers certainly holds weight. Although I’m glad to hear your service manager was helpful, it’s concerning to hear about the issues you experienced overall. If we have not connected by the time you find this response, please call me directly. I look forward to straightening this out. - Mike Schepise, General Manager, (951) 444-7983

September 20, 2024

went here for service. my sienna 2nd row seat made nose. Steven told me 1 day can be done. end up told 2 day annd my seat still has issue. employee just keep telling me not More

by Toyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Avelar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello there, I apologize for the unpleasant experience and the inconvenience caused by the oversight during your service. Please contact me directly so we can get to the bottom of this and make sure your Sienna is properly taken care of. I look forward to hearing from you. - Mike Schepise, General Manager, (951) 444-7983