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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
791 Reviews

791 Reviews of Larry H. Miller Toyota Corona - Service Center

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August 10, 2024

Staff is curious and I was in and out within 10. Minutes and Uber arrived in 3 minutes. When my car was ready, Uber came in 2 minutes and I picked up my car in 5 minutes. It was all good and quick. More

by sfarooqi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Normally, I come in the morning and the morning staff is great! However, the customer service I experienced this afternoon was below my expectations. From my arrival to my departure, the lack of customer se More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Larry H. Miller Toyota Corona responded

Hello there; although I am happy to hear you are pleased with the morning team, it's unfortunate to hear about your recent concerns. Please do not hesitate to reach out so we can discuss your visit and provide a better experience moving forward. - Mike Schepise, General Manager, (951) 444-7983

August 10, 2024

The personal at the dealership treat you like family. They always go out of their way for everyone who walks through the doors. More

by Lori skjod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Service was efficient, thorough and reasonable. Our service advisor Steven Pulido was helpful. We highly recommend Larry H. Miller Toyota to family and friends. More

by ArleneL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

I just had routine maintenance done, and my service person (Justyn) was fantastic. He was very upbeat, very professional, very kind. He said, "Yes, sir," a lot--which I loved and made me feel like thei More

by jasonmarsh88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justyn
August 08, 2024

Overall, my visit was excellent. However, the service was lacking compared to previous visits. I think that an hour and a half is a bit excessive for replacing a tire. I showed up on More

by C3five7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Low quality fuel injection cleaning with full cost of proper service. Very disappointed. Did not receive normal complimentary vehicle wash. More

by Doug.reyes43@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Avelar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Larry H. Miller Toyota Corona responded

Hello there, I apologize for the oversight and any inconvenience caused during your most recent service. We always strive to provide a comprehensive experience, including a clean vehicle upon return. Please reach out to me directly so we can ensure your next visit meets your expectations. I look forward to the opportunity to address this for you! - Mike Schepise, General Manager, (951) 444-7983

Aug 16, 2024 -

Doug.reyes43@yahoo.com responded

Hello Mike, Thank you for your response to my concerns. Hopefully you can resolve this issue so that my trust in the services at the dealership can be restored. Thank you Doug Reyes

August 08, 2024

Great service, Martin communicated and explained exactly what everything was wrong and what would benefit my situation with my vehicle. Will definitely continue servicing my vehicle here . More

by Paul Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
August 07, 2024

The service was fast honest and affordable. They know what they’re doing and most of all are there to help you the right way. More

by Jozer92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
August 06, 2024

All staff professional and friendly. Work done in timely manner. Nice to be able to use coupon on some work More

by llmcgran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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