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Larry H. Miller Toyota Corona

Corona, CA

4.6
1,329 Reviews
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1700 W. 6th Street

Corona, CA

92882

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Showing 1,329 reviews

June 06, 2024

Bad communication. Not the first time. Unfortunately this is why I will never purchase a vehicle from this location. More

by drschlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Avelar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Larry H. Miller Toyota Corona responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Mike Schepise, General Manager, (951) 444-7983

Jun 12, 2024 -

drschlo responded

I also confirmed the tires would be rotated during this service. The advisor asked me to leave the key lock in the cup holder which I did. When I reviewed the paper it shows no rotation. Key not provided. The key lock was left in the drivers side cup holder just like I was directed to do. Very sad I have to driver to another dealer to get good service.

Jun 13, 2024 -

Larry H. Miller Toyota Corona responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - Mike Schepise, General Manager, (951) 444-7983

June 06, 2024

The technician and service representative kept me updated in the progress of my car, and they told me what additional service was necessary. They explained these needed repairs by showing me photos. They als More

by deenamhaas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I have purchased my last five vehicles from the stealer and it ever fails that they go above and beyond expectation. 100% customer satisfaction. More

by aimeeashby12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

My service advisor “ Tiny” could not have been more professional. I ended up needing approximately $3500.00 of added needs. Tiny handled my needs perfectly. I love the dealership because of employees l More

by joe t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiny
June 05, 2024

Good service. I had an oil change. It took about an hour on a Tuesday. More

by harper101ad@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Kilzi
June 04, 2024

They were quick to get me checked in and it took over two hours for an oil change, transmission and brake flush and a tire rotation, but in fairness they did need a third party approval. More

by rtyokshas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Services was fast, cordial Miss Gabby Lopez very nice courteous, thank very much,till next time. More

by mfcom192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I tried to get vehicle into service and they were originally booked, but they did call me later and we're able to accommodate it on Saturday, More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Kilzi
June 01, 2024

I went in for a oil change. I was very happy with the service Gabby my service technician was excellent. Customer service explained everything to me will be going back. My next More

by Irenemenendez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Price was good, over two hours for an oil change, with an appointment,would have been even longer, had I not noticed my car was finished and asked to be checked out. More

by Jlgrannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Larry H. Miller Toyota Corona responded

Hello there, I apologize for the wait you experienced during your recent visit for an oil change. It's important to us that we respect your time, and we understand how valuable it is. Your satisfaction is important to us, and we hope to serve you better in the future. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. - Mike Schepise, General Manager, (951) 444-7983

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