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Larry H. Miller Toyota Corona

Corona, CA

4.6
1,329 Reviews
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1700 W. 6th Street

Corona, CA

92882

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Showing 1,329 reviews

July 24, 2024

Friendly staff and quick service. Kept me informed throughout the whole process! Plus it’s a whole lot closer to where I live! LHM- Corona is becoming my go-to Toyota dealership! More

by jordanflgirl77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
July 23, 2024

I had an appointment and was checked in within a reasonable amount of time. They provided an Uber for me round-trip. The work was done to my car and I am very satisfied. More

by gg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

The general manager, Michael Schepise, and his sales staff went above and beyond to get me and my wife a great deal on a pre-owned EV. Mark Colacchio was a great salesman. The dealership gave us more on More

by whumphries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Colacchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Schepise
July 20, 2024

Fast clean and friendly service including the inspection for all the points of my w More

by gopadu4868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
July 19, 2024

Andrew took the time, not only to listen to my needs, but also to meet my concerns and expectations! I will continue servicing my Toyota at Larry Miller, Corona, they are the BEST! More

by Suzanna
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew
July 19, 2024

I love this dealer ship. The people that work here are so kind. The best service department anywhere. More

by valdez217
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Excellent service . New Ride service from Lyft arrangement is very nice and faster - hassle free More

by rakshenraj@ msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who wrote up when car arrived was very much courteous
July 19, 2024

Great staff , our service advisor Gabby Lopez always provides a great customer service. We always use L H M Toyota in Corona More

by Rbpatel67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Recently bought a Toyota Corolla hybrid from Corona dealership because of their competitive prices and the option for delivery, but the whole experience buying online was a nightmare. What seemed to be More

by mimers2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dustin McIlvain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul
Jul 26, 2024 -

Larry H. Miller Toyota Corona responded

Hello there. Thanks for taking the time to share your experience with us and I apologize that it was not up to our usual standards. We want all our customers to feel taken care of before, during, and after their purchases, and I am disappointed to hear that we fell short in your case. If we have not connected by the time you find this response, please give me a call. I look forward to straightening this out. - Mike Schepise, General Manager, (951) 444-7983

Aug 07, 2024 -

mimers2 responded

Hello, Thanks for getting back to me to look into my recent experience with Corona Toyota. I didn’t notice any further contact from you so I thought I would just follow up with my experience. The latest interaction with Saul (the manager of Corona) was early July, he called me to not to talk about my recent experience with Corona but about some documents they had forgot to have me sign prior to receiving my car. Some of the documents he wanted me to sign was related to DMV, which they had previously messed up on my address so I haven’t received my plates yet. Other documents he wanted me to sign were the sales contract and etc. He explained that the system they used for online sales did not properly keep the documents nor did they properly ask for the documents to be signed during the sale. Calling me out of the blue to randomly fill out documents that should have been signed prior to sale was an odd and unpleasant experience.

July 18, 2024

Bait and switch service charges - There is a tire pressure sensor light on. I was charged $175 just to diagnose and tell me there is an issue. A $800 charge is hidden to actually repair. More

by hubert.frederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Larry H. Miller Toyota Corona responded

Hello there, thank you for taking the time to leave a review. We want each customer to feel like they enjoyed a transparent service experience, clear of any confusion or misunderstandings. I’d appreciate the opportunity to ensure everything was handled properly and that our employees were as honest as possible. I am confident that we can work together to get everything sorted out. If we have not connected by the time that you find this response, please reach out to me directly. - Mike Schepise, General Manager, (951) 444-7983

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