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Larry H. Miller Toyota Corona

Corona, CA

4.6
1,329 Reviews
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1700 W. 6th Street

Corona, CA

92882

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Showing 1,329 reviews

July 12, 2019

Toyota Vehicle Service Good Place to service your Toyota Vehicles. Service Advisers are good and respond timely manner. Clean Environment. Competitive price for parts. I wil More

by maran123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 15, 2019 -

Larry H. Miller Toyota Corona responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Joe Ehlert, General Manager

July 10, 2019

Great customer service They fixed the lag of my 2018 Toyota Camry xse 4 cylinder. There was quite some hesitation when rolling and pressing the gas. Found online about there More

by Aaron t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard M Gluck
Jul 11, 2019 -

Larry H. Miller Toyota Corona responded

Thank you for the review! Please let us know if you need anything else moving forward. - Joe Ehlert, General Manager

April 14, 2019

Worst toyota dealership This dealership lied and took advantage of myself and sister. They didn't inform us enough and opened an auto loan under my name and bank account with More

by Thischick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe in finance
Apr 16, 2019 -

Larry H. Miller Toyota Corona responded

Hello, it is concerning to hear about your experience. I can assure you we would never do any of these things without consent or permission. Additionally, we would never take advantage of a customer. That is simply not who we are. I would appreciate the opportunity to speak with you directly in order assist you with this issue and address your questions and concerns. Please contact us at your convenience. - Theresa Lemay, Customer Relations Manager, (951) 898-2224

February 26, 2019

RAV4 2006 My Rav4 2006 had a recall and they never fixed it, this year and model Toyota had a recall because of its' oil usage. so they didn't check my oil and More

by Frank Farag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
Feb 28, 2019 -

Larry H. Miller Toyota Corona responded

Dear Frank, We apologize you're having mechanical failures on your 2006 RAV4. As part of our multi-point inspection, we found the oil to be at normal levels. We did not change the oil. As you stated it , prior to your visit to our dealership. Therefore, you declined us changing the oil. Please note, there could have been some warning signs that your son may have noticed; the oil pressure indicator would be low, a warning light, possible noise engine, and burning smell from the engine area. Unfortunately, you purchased the vehicle from a private party with a pre-existing condition, before your service done with us back in July. As a good customer, we offered to discount the parts to you. Should you accept this offer, please contact me. Theresa Lemay CRM LHM Toyota Corona 951-963-9245

February 14, 2019

This dealer understands the value of costomers I want to give praise to Mike and Theresa. Both these people at the dealership are amazing at responding and follow up and making sure that the custom More

by Ian_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa & Mike
Feb 14, 2019 -

Larry H. Miller Toyota Corona responded

Ian, thank you for bringing this to my attention. It is unfortunate that you are not satisfied with your experience at our dealership. Our staff works hard to provide our customers with the best service in town. Your feedback is extremely valuable to our operation. I would like the chance to further speak with you about your recent visit. Please reach out to me as soon as possible so that I may provide additional insight. - Theresa Lemay, Customer Relations Manager, (951) 898-2224

October 20, 2018

RAV4 2006 this is Frank, if they really did their job and check the oil like they claimed my motor wouldn't cease. Now the consumer affairs is involved and so More

by Frank Farag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Oct 29, 2018 -

Larry H. Miller Toyota Corona responded

Dear Frank, We apologize you're having mechanical failures on your 2006 RAV4. As part of our multi-point inspection, we found the oil to be at normal levels. We did not change the oil. You stated the vehicle was recently purchased from and the oil had been previously changed. Therefore, you declined us changing the oil. Prior to your vehicle engine seizing, there would have been multiple warning signs that your son may have noticed; the oil pressure indicator would be low, a warning light, possible noises from the engine, and burning smell from the engine area. Unfortunately, you purchased the vehicle from a private party with a pre-existing condition, prior to your service done with us back in July. As a good customer, we offered to discount the parts and labor to you. Should you accept this offer, please contact me. Theresa Lemay CRM LHM Toyota Corona 951-963-9245

September 24, 2018

Service department is really bad Their lack of service caused the engine to cease and refusing to take care of the problem. They can't get their story inline of what really happene More

by Frank Farag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department and dealer customer relation
Sep 26, 2018 -

Larry H. Miller Toyota Corona responded

Dear Frank, We apologize you're having mechanical failures on your 2006 RAV4. As part of our multi-point inspection, we found the oil to be at normal levels. We did not change the oil. You stated the vehicle was recently purchased from a private party and the oil had been changed. When driving the vehicle there would have been multiple warning signs that the oil pressure was low prior to it seizing. The internal burning of the oil was a pre-existing condition, prior to your service done back in July. As a good customer, we offered to discount the parts and labor to you. Should you accept this offer, please contact me. Theresa Lemay CRM LHM Toyota Corona 951-963-9245

Oct 20, 2018 -

Frank Farag responded

it's impossible to burn 5 quarts of oil for less than two months since my last service with Larry H. Millers. The cost to fix your lack service mistake is $7,200 and you offered $700 discount, which is really nothing. if your mechanic really checked the oil this problem wouldn't happened. I give you an open check to fix everything wrong with the car and you charged me $2535.00 just that visit alone.

July 09, 2018

TrueCar purchase with Michael A. Purchased a new 2018 Prius Prime from Michael A. in sales. I filled out a search with TrueCar around the Ontario area and Larry H. Miller Toyota Coron More

by joemadsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael A.
Jul 10, 2018 -

Larry H. Miller Toyota Corona responded

Joe, I am so happy to hear that Michael took such great care of you and was able to earn your kind recommendation. We appreciate you sharing your wonderful experience with us. Congrats on your new 2018 Prius Prime! If there is anything more we can do for you, do not hesitate to let us know. - Joe Ehlert, General Manager

May 09, 2018

Great Service I can always count on great service when I get my vehicle serviced. Paul will make sure that my vehicle is up to date on it's maintenance schedule. More

by AMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gottenbos
May 14, 2018 -

Larry H. Miller Toyota Corona responded

Thanks for leaving us such an excellent review! We're so happy to hear Paul ensured your vehicle was taken care of. Should you need anything else, please let us know. — Joe Ehlert, General Manager

May 02, 2018

Great customer service! Everyone was extremely helpful and professional. We were greeted by a nice salesperson and shown the vehicle we were interested in. No pressure. It w More

by Shirlgirl58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy, Mike, Beatrice, Steve
May 02, 2018 -

Larry H. Miller Toyota Corona responded

Thank you so much for coming back and seeing us again. I am so happy to hear that our team here was able to provide such a wonderful and easy experience for you during your time with us. Thank you for leaving us a fantastic review and rating. If you should need anything else in the future, be sure to come back and see us all again. - Joe Ehlert, General Manager

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