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Larry H. Miller Super Ford Salt Lake City

Salt Lake City, UT

3.9
424 Reviews

1340 S. 500 W.

Salt Lake City, UT

84115

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Showing 424 reviews

September 30, 2020

We just purchased our 3rd Ford from Nic and his service was great. He went above and beyond what he needed to do. great salesman. More

by lcloward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Kian
Sep 30, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jason Rowland, General Manager

September 22, 2020

Matthew was great. He helped get me into a new set of tires even at a fair price when I just came in to get one patched. I didn't have an appointment and he stayed late on Friday night to make sure the j More

by jennifer.andrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 23, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thanks for your wonderful review. We hope to work with you again soon! - Jason Rowland, General Manager

September 21, 2020

Paul Mantano is busy. And I know why. He has a bunch of happy customers, like me, who come needing a vehicle and getting what they want. Over the weekend my wife and I bought another new car from Paul. H More

by Remle El
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Montano
Sep 22, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to write this awesome review! We hope you will continue to come to see us in the future! - Jason Rowland, General Manager

September 20, 2020

It has been a while since I bought a new car, so I felt like a first time buyer. Rich and the team was so caring and helpful that it made to the process a very pleasant experience. They did not try up-se More

by flynnsusan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ipaktchian
Sep 21, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. Jason Rowland, General Manager

September 18, 2020

Phone system is very difficult to navigate. Service writer not very helpful giving information on when I would get service. I took my vehicle to another dealership and got it diagnosed immediately More

by keith.gudmundsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Sep 21, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for reaching out about the phone systems. It is unfortunate to see that you are not fully satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Jason Rowland, General Manager, jrowland@lhmauto.com

Sep 21, 2020 -

keith.gudmundsen responded

Based on my comments about your phone system, you are expecting me to try to navigate your automated system and wait on hold to talk to you? That's pretty funny. No thanks

September 14, 2020

There was a power outage the day I brought my car to LHM for repairs. The day after when their power was restored they were very prompt in doing the repair and my car was ready by noon. More

by barbsvee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 14, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Jason Rowland, General Manager

September 02, 2020

Tony in the service department is awesome. Took my truck in for an oil change and some recall work. I’ve been hearing a noise in the front end periodically, but couldn’t recreate the noise, had no idea wha More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony: Service Department
Sep 02, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Jason Rowland, General Manager

August 26, 2020

Honest, competent, friendly, and a well run service function A b c d e f g h I j k l m n o p q More

by Bob E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Aug 26, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Abe Carter, Service Director

August 26, 2020

They had me in and out in less than an hour and did a satisfactory job. They are quite busy and probably could add a few more staff. More

by WarnyParker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saylor
Aug 27, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Jason Rowland, General Manager

August 22, 2020

I wrote a very bad review about 2 weeks ago. Upon getting that review, Abe the service mgr. called me. He wanted to see if he could make it right. With his efforts, the LHM team turned a bad experi More

by Richard W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Aug 24, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jason Rowland, General Manager

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