Larry H. Miller Super Ford Salt Lake City

I have never received worst customer service, and communication from any place. My vehicle is in the shop for many weeks, and I do understand sometimes parts are backordered, none of that is a proble communication from any place. My vehicle is in the shop for many weeks, and I do understand sometimes parts are backordered, none of that is a problem if communication is happening. I called many times over the span of four weeks. It did not make me feel better that three of the times I called. They said they did not have my vehicle there. The first day when I drop my keys in the dropbox they admitted that they had to find them in the trash because they had been thrown away. The first call that I actually got was letting me know I would need $17,000 worth of work on the vehicle I had just purchased two weeks prior. After having my husband call all of the sudden none of that work was necessary, and the thing that they were covering would be warranty. Definitely felt like they were trying to rip me off as that is no small number. I was told eight separate occasions that somebody would call me back and never did. I was finally given an update on when it would be done and it was not but nobody let me know They needed more time. Overall terrible experience with customer service and service in general. More

Emilie was amazing with what we able to afford. She was really patient with how long it took us to pay the truck and to actually pick it up as well. She was really patient with how long it took us to pay the truck and to actually pick it up as well. More

I recently purchased a 2025 Ford Ranger XLT FX4 from Larry H Miller Super Ford in Salt Lake City, Utah. I had a good sales experience working with Will Shields who found the truck that I wanted at a fai Larry H Miller Super Ford in Salt Lake City, Utah. I had a good sales experience working with Will Shields who found the truck that I wanted at a fair price. Gus in finance worked hard to find the best possible finance option available to me. Yarden, a sales manager helped in completing the sales process and making sure that all compromises were followed through on. Larry the used car manager offered a fair price on my trade in vehicle. Sal at the parts counter found, ordered, and obtained the the accessories and parts that I wanted quickly, and had them delivered to the dealership immediately after he placed the order. Ryan and Taylor in the service department helped me better understand my warranty concerns involving my new truck, working hard to follow through on a dealership promise the same day that I purchased the truck, and Thomas the dealership owner and General Manger also very quickly responded to, explained and addressed a couple of small concerns that I had involving my new Truck. I would, and have recommend this dealership to friends and other individuals who have complimented me on my new truck as well. Thank you Larry H Miller Super Ford of Salt Lake City Utah for making possible a great experience in the purchasing of my new truck! More

I needed an oil change and tire rotation. I scheduled online. I arrived a few minutes early and checked in. I was told it would be about one hour and 45 minutes to complete. The work was done I scheduled online. I arrived a few minutes early and checked in. I was told it would be about one hour and 45 minutes to complete. The work was done and I was on my way in about 2 hours. More

The purchase of our F450 pick up was a pleasant experience. We feel the price was fair and our salesman, Tim Powell kept us informed about our order. I would recommend them to friends. experience. We feel the price was fair and our salesman, Tim Powell kept us informed about our order. I would recommend them to friends. More

I brought my RV in for service and the service rep was very thorough at explaining the process to me and made sure I was well taken care of. very thorough at explaining the process to me and made sure I was well taken care of. More

Service and repair was successful. Was pleasantly surprised that the problem was corrected on the first try. Was pleasantly surprised that the problem was corrected on the first try. More

I found a nail in my tire, and without an appointment my service advisor Matthew was able to get me a spot in their service bay anyway. It ended up being a worry free experience and I’ve always found a resp service advisor Matthew was able to get me a spot in their service bay anyway. It ended up being a worry free experience and I’ve always found a respectful environment at LHM super Ford More