
Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
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I was very pleased with my experience. The staff was very helpful in meeting my expectations. Definitely the best car buying experience I've ever had. The staff was very helpful in meeting my expectations. Definitely the best car buying experience I've ever had. More
I have always had a good experience at LM Ford maintenance and repair. This time, Alec was a lifesaver. Literally. I had an unexpected problem with power to my ABS and he got my truck in, diagnose maintenance and repair. This time, Alec was a lifesaver. Literally. I had an unexpected problem with power to my ABS and he got my truck in, diagnosed and repaired in an amazing amount of time. The guys are great, and I really appreciate them! More
We brought our car in for a problem we had been having and hadn't been able to find a solution. We spoke with Rick, and he was able to get us an answer by the end of the day. Unfortunately, we found ours and hadn't been able to find a solution. We spoke with Rick, and he was able to get us an answer by the end of the day. Unfortunately, we found ourselves in need of a new engine. We had an estimate and were pleasantly surprised, we thought it would cost much more than what we were quoted. Within less than a week we were back on the road! Our car is running great! We couldn't be happier or more grateful to this great team! We highly recommend this service department to anyone! More
Rick (in service)was great to work with. He is very knowledgeable and kept me updated throughout the services preformed on our Ford Edge ST. He is very knowledgeable and kept me updated throughout the services preformed on our Ford Edge ST. More
Alec helped me out tremendously today. I was driving near the dealership when my car suddenly developed a problem. Driving very far would have made the problem worse, so I pulled in to you I was driving near the dealership when my car suddenly developed a problem. Driving very far would have made the problem worse, so I pulled in to your service department. Although you were all busy helping pre-scheduled customers, Alec found someone to address my problem at a minimal cost. He warned me that I would need to wait awhile while they dealt with other customers but assured me they would work me in. Later, he let me know that they had not only fixed the problem I came in with but had also done the work for a couple of recall issues that I had neglected - this work was added at no cost and it was all done in a very reasonable amount of time - especially considering that I had no appointment. No one anticipates a car problem while they're driving and no one likes to spend time waiting on repairs but Alec was able to resolve my issues in a very friendly, professional, timely and cost-effective manner. Employees like Alec are invaluable - because I will definitely be back! More
Sales person was very professional helpful. The finance person was very concerned about me getting the best deal and that the contract was clearly explained. The finance person was very concerned about me getting the best deal and that the contract was clearly explained. More
I continue to take my vehicles to this location even though I no longer have any Ford vehicles. Mainly because of the service guys. Specifically Matthew Saylor. He always goes above and beyond. He remem though I no longer have any Ford vehicles. Mainly because of the service guys. Specifically Matthew Saylor. He always goes above and beyond. He remembers my name and vehicles and always tries to figure out best and most economical options. More